Dashboard Crack problems of the 2011 Chevrolet Tahoe - part 1

The dashboard continues to crack and deteriorate it has now cracked near the front passenger airbag. The vehicle was stationary it has happened over time.

Dash board has cracked, almost completely out, 2011 Tahoe with, 60000 miles.

Hi. My 2011 chevy Tahoe "service airbag" light is on. My VIN # is 1gnscbe0xbr196328. I found a recall for it on the chevy website but it says its �recall incomplete, remedy not yet available�. I believe they have failed to remedy this safety recall for my vehicle in a timely manner. Date of recall: may 27,2016 manufacturer recall number 2049151 NHTSA recall number 16v381. Im just wondering if there is anything you can do to help? since my "service airbag" light is on now I feel very unsafe driving the vehicle as the recall states the following: the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries. Separately and additionally, the dash has cracked all the way across the width of the vehicle. It is cracked on the cover to the airbag as well. There was no accident. It just cracked one day. A class action lawsuit has been filed and I have attached the pdf. Clearly this is a problem that is happening to alot of people. A cracked dashboard could compound the severity of a car crash and it could shatter into pieces upon airbag deployment and send shards of dashboard flying at both the driver and their passengers. Between the airbag recall and the dash cracking it is very unsafe to drive. Gm is unwilling to help me. Please let me know what immediate action can be taken so myself and my passengers are safe when I'm driving. Thanks!.

Dashboard crack above steering column and by the passenger airbag it cracks more with heat/cold turned on in vehicle.

Cracked dash and could cause serious injury if air bag is deployed.

Dash cracking: I own a 2011 Chevrolet Tahoe ltz. The dash has cracked twice on this vehicle. The 1st time it was under warranty. The 2nd time it occurred the dash cracked in two places. This cost me more than $1000. Once it cracked it started making a rattling noise as I went down the road. After reviewing all the complaints about this same problem, I fail to understand why a recall was not ordered by the government in regard to this problem. This is a problem reported by thousands of other people who have purchased a Chevrolet Tahoe or suburban. These are not cheap vehicles to purchase but are obviously made with cheap, defective materials.

Dashboard cracks due to poor quality material and poor design. Once cracked, the dashboard presents a safety hazard. If the airbag were to deploy, the force of the deployment against the already cracked dashboard could send sharp fragments of the dashboard into passengers.

I am very careful and take good care of my vehicles, but this one has a crack in the dash that is getting bigger and bigger. From talking with a few people that own the same model they have had the same issue. It seems to be a defect from gm. I have not hit any major pot holes or applied any pressure what so ever to the dash. Now it's so bad that it rattles when driving down the road. This is unacceptable especially with gm not taking responsibility for their error.

Shortly after my extended warranty expired, my dashboard began to crack. Within two years, it developed three substantial cracks which led to shimmying of the dashboard while driving. The became a chronic and continual problem.

Crack in the dashboard - drivers side. Passenger side headlight is distorted.

Cracked dashboard above instrument cluster. Bought the vehicle used on 18 may 2018 and did not notice the crack until the next day. Research has indicated that this is a known defect with many gm models.

Cracked dash - the vehicle was stationary when cracking happened inside on the dash. It has cracked in 4 places: (2) above the steering wheel and (2) at the air bag. When driving, I notice there is no support in the middle of dash, it bounces and makes the cracks worse. I called my local Chevrolet Tahoe and researched online for same make and model about recalls and there has yet to be a recall for the cracks in the dash. There has certainly been lots of complaints about the same issue, but again no action has been taken. Cracking at airbag is hazardous, especially if I were to get into an accident. This should certainly be a recall due to the cracks at the airbag and that it is a safety hazard.

The dashboard has developed a crack next to the passenger airbag cover. This is a widespread manufacturer's defect for this type of gm vehicle. However, gm refuses to instate a recall to address it's customer's concerns. With the plastic of the dashboard compromised, a deployment of the airbag could send fragments of plastic into the cabin.

I own a 2011 Chevrolet Tahoe. My dash began to crack completely from one end to the other. I called the dealer today, george Chevrolet in bellflower CA, and I spoke with the service manager jose. Of course my Tahoe is included in the takata recall and no parts for it are available yet. I did ask him about the recall and then I explained the problem with my dash. It is so badly cracked now it seems to me that the airbags are not secure at all as the cracks have made the entire dash loose. I was told there was no recall and I am no longer under warranty so nothing could be done. I am the original owner of the Tahoe and have taken excellent care of the vehicle since I purchased it in 2011. It seems to me that there are many complaints about this issue so I hope someone will review and consider a recall. The cracking began at about 22k miles. I am unable to select the button below, but please contact me ASAP if there is a recall.

Tl the contact owns a 2011 Chevrolet Tahoe. The contact stated that the passenger side dashboard was cracked in four places. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 130,403.

My dashboard is cracked in two locations. The speaker in the dashboard has been serviced once by the dealership and is the only time the dashboard has been touched. Nothing has been done on my part to jeopardize the integrity of the dashboard. An internet search shows that this is a common problem in Tahoe�s. I have received no reasonable explanation for the damage along with no reasonable fix ($1,500!!!!). I have had my vehicle serviced religiously at the dealership and at no point was I made aware that this was or could become an issue. Now they tell me to file an insurance claim!?!? date this occurred is unknown and has been estimated to best of my recollection.

The dash board has several cracks in it. When asked a dealer about it they said this was very common for chevys. It's interesting that this information is posted all over the internet, why would Chevrolet compromise customer satisfaction. Also the side trim is falling off.

My front dash board cracked. It was not moving. Nothing has been set on the dash. I noticed one afternoon, the front cracked.

Spontaneous windshield crack, originating form passenger side upper right corner to center of windshield; approx 8" long. Crack in dash perpendicular to passenger airbag area, approx 2" long. Vehicle was parked in covered garage for 72 hours, discovered upon next use.

The contact owns a 2011 Chevrolet Tahoe. The contact stated that the passenger side dashboard was cracked through to the driver side. The air bags were not exposed. The contact was informed that no recalls were associated with the vehicle. The vehicle was not involved in a crash. The manufacturer was made aware of the failure. The contact called a local dealer (penske Chevrolet 3210 e 96th st indianapolis in 46240 317-846-6666) and scheduled an appointment. The failure mileage was unknown.

I purchased my Tahoe December 31st 2016 and I noticed a few weeks ago that the dashboard is cracked and it seems to be getting bigger.

We have a crack on the dashboard around the airbag. We have been trying for several months to get gm to fix the crack and the 1st option from a local dealership was to refer us to a man that could fill it in can paint it to match. A 3 year old child using silly puddy could have done a better job and the crack was still there. Our next try was to take it back to the dealership where we purchased it and they said they couldn't fix it and referred us to a company down the street to repair it. That company was a car accessory store that said they didn't do that type of work. Then I emailed gm because my research on the internet revealed that this was a problem for several gm models. So I email gm, who first told me that it wasn't anything they could do. After I explained I was a loyal customer for some 30+ years and when I purchased this particular vehicle, we also bought a silverado pickup at the same time. Then I was referred to someone else and over a period of 3 weeks, I finally go to speak with a person who instructed me to take it back to the local dealership and let them get an estimate of how much it would cost. They figured the cost at $800. 00 and told us we had to pay $500. 00 and they would cover $300. 00. I can't see why we must pay for a design defect that we could not have prevented from happening. I paid a lot of money for this car and I have done everything possible to keep it in good condition. Why should the consumer have to pay for flaws in the design of any car that's being sold?.

Noticed large cracked on dash board above instrument cluster and around airbag. Due to the location of crack around passenger side air bag, a recall should be issued and dash should be replaced.

Cracked dash.

Vehicle dash is cracked in several locations including around the passenger airbag. This has become a common issue with this vehicle platform including the GMC yukon, GMC yukon xl, GMC sierra, chevy Tahoe, chevy suburban, and chevy silverado all within the 2007-2013 model years. There are numerous discussions threads posted online as well as social groups in which owners are informing the rest of the community of their similar problems. The main concern is that in the event of a crash, the cracked dashboard could fragment as the airbag is deployed causing projectiles within the vehicle cabin. The safety concern as well as material defect should be investigated. There is no excuse as to why these dashboards are cracking.

2011 chevy Tahoe dash crack, 6/19/16, no trauma, parked in car port, 64k miles. Once researched found this to be a frequent issue with no solution from gm/chevy. Requesting recall for defective dash material, risk of airbag deployment if continues to crack.

The dash in my vehicle cracked significantly last week as I was making a right hand turn, gm indicated that there has not been a recall but after reading into it, this issue seems to be quite prevalent. This needs to be addressed.

Tl- takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard had extensive cracks on the drivers and front passenger side near the glove box associated with the air bag components. In addition, the vehicle was included in NHTSA campaign number: 16v381000 (air bags) and the parts had not yet been supplied from the manufacturer to the dealer so the contact was unable to determine when the air bag recall may be performed. The approximate failure mileage was 70,000. VIN tool confirms parts not available. Dyd.

Dash on 2011 Chevrolet Tahoe has cracked on the passenger side next to the airbag panel. Dash has also cracked on the driver side above the instrument panel cluster. Concern is that in a car accident where the air bags deploy the dash board may break apart and become shrapnel causing additional injury, permanent disability, or death to the passenger.

The contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard began to crack. The dashboard first began cracking on the passenger side near the air bag housing. It then began to crack directly above the steering wheel. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Dashboard has started cracking causing concerns over driver and passenger safety.

The dash just recently cracked over the steering wheel. This vehicle had been garaged, I use window covers, and it only has 40,000. I am 100% a gm customer, but the lack of quality with respect to materials is extremely disappointing.

Dash is cracking around passenger side airbag. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from dealer or gm customer service.

Tl-the contact owns a 2011 Chevrolet Tahoe. The contact stated while driving, notice a crack in the dashboard. The contact was worried for her safety if the air bag might deploy. The vehicle was not taken to a dealer or diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 72,340. Ak.

Tl-the contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard cracked extremely close to the air bags. The contact was worried that an inadvertant deployal of the air bags would cause injury because the dashboard is cracked severly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 80,000. Ad.