Navigational (global Positioning System) Gps problems of the 2019 Chevrolet Tahoe

The contact owns a 2019 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the navigation system screen image was jumping and flipping, and occasionally failed to display an image. The contact also stated that there were other images displayed on the screen. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 40,550.