Headlights problems of the 2021 Chevrolet Tahoe

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.