Hatchback/liftgate Hinge problems of the 2012 Chevrolet Traverse

The contact owns a 2012 Chevrolet Traverse. The contact stated that she opened the power lift-gate to retrieve luggage from the rear and as the gate opened she saw some of the luggage about to fall and reached inside the vehicle. At that point, the lift-gate stopped opening and began to close. The power lift-gate then closed on the contact, breaking her hand. The dealer and manufacturer had not been contacted at the time of the complaint. The vehicle had not been repaired. The failure and current mileages were 7,000. Updated 08/28/lj the consumer stated further x-rays revealed, a broken wrist, bruised bones and nerve damage. Updated 08/29/12.