Table 1 shows three common gasoline fuel system related problems of the 2014 Chevrolet Traverse.
| Problem Category | Number of Problems |
|---|---|
| Tank Assembly problems | |
| Gasoline Fuel System problems | |
| Fuel Pump problems |
The contact owns a 2014 Chevrolet Traverse. The contact stated that the fuel gauge failed to indicate accurate fuel reading levels causing the contact to have an empty fuel tank. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 3,146 and the current mileage was 3,160.
The contact owns a 2014 Chevrolet Traverse. The contact stated while driving 50 mph, the vehicle began to stall and then seized. The contact stated that the low fuel level warning light was illuminated. The contact stated that he was able to restart the vehicle and continued driving to his destination. The contact stated he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v223000 (electrical system, fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving off the lot when purchasing vehicle, the check engine warning light illuminated. The dealer was informed and diagnosed the vehicle with fuel system failure. The water pump was replaced; however, the check engine warning light remained illuminated. The vehicle was returned to the dealer, who diagnosed the vehicle with the same failure. The dealer cleared the code. The contact stated that the check engine warning light remained illuminated. The vehicle was not repaired. The vehicle was taken to a certified mechanic who diagnosed that the fuel pump and dashboard needed to be replaced. The mechanic also determined that the shock absorbers were leaking and needed to be replaced. The fuel pump was replaced. The dealer was contacted and confirmed that the recall repair was completed; however, the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,000. Parts distribution disconnect.