Other Fuel System Tank Assembly problems of the 2014 Chevrolet Traverse

The gas gage/sensor in the tank is messed up. The gage will show that I have just under 1/2 a tank but when I fill up it takes almost 15 gallons. I believe this is an 18-20 gallon tank. There has been instance when I have had 1/4 tank left, filled tank completely and the gage took over 48 hours to reset. I looked to the gas used/left digital read out and it said I had used 60 gallons on a 1/2 full tank. Dealership I bought it from is aware but made no offers to repair.

Recall (14007) repair was supposedly done may 2014 at jeff gordon Chevrolet in wilmington, nc. Car was put in the shop October 2017 at same place for same problem that prompted a recall, inaccurate fuel gauge reading. Extended warranty covered repair this time. Instrument cluster was replaced and problem fixed, according to jeff gordon Chevrolet. June 27, 2018 - we ran completely out of gas even though fuel gauge showed a quarter of tank remained. Car shut off. Thankfully we were not in motion. We were sitting in a customer's driveway. Jeff gordon Chevrolet will not cover repair, we have been told we are financially responsible. How can an obvious issue that was part of a recall not continue to be covered?.

The contact owns a 2014 Chevrolet Traverse. When the fuel tank was filled with fuel, the fuel gauge failed to display the accurate reading. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 14v223000 (electrical system, fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 35,543.