Three problems related to transmission failure have been reported for the 2016 Chevrolet Traverse. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Chevrolet Traverse based on all problems reported for the 2016 Traverse.
On 2/19/2018 while on a trip, our 2016 Chevrolet Traverse with 29,000 miles on it had a catastrophic transmission failure while merging onto interstate 40 at shamrock, texas. We were almost hit by a semi truck and barley missed a fatal accident. I had the vehicle towed by irish road service to the closest Chevrolet dealer (ware Chevrolet Buick) in wheeler, texas. This was approximately 16 miles ($175) � when we arrived there I was told by the service manager that they would not work on the car and to tow it somewhere else. I talked to serena bailey in the service department at autonation Chevrolet in amarillo, TX and she told me they would not tow the car but would work on it if I got it there. . I had the car towed approx. 100 miles to autonation Chevrolet on February 20 ($575). Per the dealer in amarillo there is a bulletin out on this transmission for the failure of the 3-5-r clutch pack so this is a known defect and should have been a fix done as a recall instead of waiting until the transmission has a catastrophic failure. This is exactly the part replaced by this dealer per the invoice from that repair. I have contacted Chevrolet 4 times asking for reimbursement of costs for the towing and costs to stay in amarillo. Two times they cut me off - the 3rd time on 3/5/18 they told me to write a letter to road side service to request the reimbursement. I did this with copies of all receipts on 3-5-18. I had not heard anything so on 3/27/18 I called the 1-800-243-8971 again and talked to sofia. She told me that since I did not call them initially on 2/19/18 to have them tow the car I was not eligible for a reimbursement.
Transmission failure at 9,700 miles and again at 23,080 miles.
The contact owns a 2016 Chevrolet Traverse. While driving 30 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.