Adaptive Cruise Control problems of the 2021 Chevrolet Traverse

2021 chevy Traverse went out in September, it would shutter causing take off to jerk so hard and cause traffic to stall, hurting passengers necks, and almost causing accidents.

I was driving on I-20 with cruise control on @ 71 mph (night time) @ 7 min into using cruise control, the SUV acted like it stopped for a quick second (scaring me) I remember rubbing my neck afterwards, thinking it was almost like whiplash. I pulled off the road into parking lot. I thought maybe I had a flat or tire issue, no tire issues. I then stopped @ a store, when getting back into the SUV, I could smell something awful. Like something had burnt. Still don’t know. I have not used the cruise control since this incident. It was xmas weekend, so I have to wait till dealer opens back up to have it checked out.

I was unable to stop my vehicle from accelerating. The brakes were engaging but my vehicle continued to build speed. Myself and my family, as well as others on the road, were all put at risk due to my vehicle not responding or failing to control speed; cruise control was not engaged. My insurance company, usaa, is currently investigating and determining total damage estimate. No warning lamps, indicators, or messages were presented prior to collision. The rotors and brakes were glowing red after collision from continuous attempts to stop the vehicle.