general problems of the 2017 Chevrolet Trax

To whom it may concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the turbocharger on my Chevrolet Trax, which failed unexpectedly and caused my vehicle to stall in the middle of the freeway, creating a serious safety hazard. I had previously reported concerns related to the turbo, and after the failure occurred, I learned that general motors issued a special coverage adjustment for turbocharger malfunction on certain Chevrolet Trax vehicles. Unfortunately, I never received any notification or letter informing me of this coverage. Had I been made aware, I would have taken appropriate action prior to the failure. Because this vehicle was my only means of transportation, I had no choice but to immediately repair it at my own expense. I later contacted gm customer assistance to inquire about reimbursement and was informed that my request was denied solely due to the vehicle exceeding 120,000 miles, despite the fact that: this is a known defect the failure resulted in a dangerous loss of power while driving I was never notified of the special coverage I was also advised that the notification was sent by a government department, yet no department could be identified, and despite multiple requests, I have not received a call back from a manager. Given the seriousness of the safety risk, the lack of notice, and the documented nature of this defect, I am respectfully requesting that gm reconsider my case for reimbursement or goodwill assistance for the turbocharger repair. I have attached copies of my repair invoice, proof of payment, and vehicle documentation for your review. I would appreciate escalation of this matter to a senior advisor or district manager for further consideration. Thank you for your time and attention. I look forward to your response. Sincerely, [xxx] [xxx] [xxx] 2017, chevy Trax [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The catalytic converter is failing and there is an oil leak somewhere within the engine system that is producing a burning smell from the heating vents.

On my two thousand seventeen, Chevrolet tracks is not listed under the recalls. But what the recall has listed, those are the exact problems wrong with my car. What can I do about it.

Had to have the turbobooster on a 2017 chevy Trax LS replaced under 120,000 miles $3722 was the cost of repair.

1) component - evaporative emissions purge valve 2) car temporarily stalling on freeway in traffic 3) independent service center, yes 4) others, yes, independent service center. 5) no warning lamps appeared until after many incidents.

For the air conditioning I've had the blower I've had to replace the pigtail and resistor but now it's going into limp mode and saying service stabilitrak and I was on a paved road doing 20 mph at a stop light. I don't know what the hell this is going to cost me.

Loss of heat due to radiator leak. I found a192219310 out on the NHTSA site for chevy Trax used as maven vehicles, but nothing about radiator issues on my gm account in the warranty section. . My car is a 2017 with 49251 miles. Light driving. The dealer was not aware of any issues with radiators. If I had known of the issues I would have had a pressure test sooner.

Coolant is leaking and causing engine to overheat.

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

Engine failed after turbo recall replacement- was told I would now need to replace the engine at $10,000. It will no longer run. Drove onto the lot could not drive it away after replacement of turbo which was replaced under recall.

Check engine light comes on. The car jerks or lunges when speeding up or slowing down. As if in the wrong geer. 104,000 miles.

Around early Feb the engine started having issues. The vehicle would jerk and stall while driving and stopped in the middle of a busy street at a red light. And another time when going around a high traffic uphill turn. Around February 14 the car stopped on me and I had to have it towed to my mechanic and rent a vehicle so that everyone in the household could get to work and not lose our jobs. My mechanic confirmed that the turbo engine was failing just like it did in April of 2022. That time it was still covered under the manufacturer's warranty. In March I received a letter from GMC announcing issues with their turbo gas engine, stating all the issues I had experienced both times. I was directed to a GMC dealer near me, but they refused to fix the issue and instead told me they can "break my car down for $560 and then when they find the issue they would quote me a price for repairs. " they refused to only order the turbo engine and repair it for free like the GMC letter stated. I have not been able to get the issue addressed.

Turbo charger on all small engine for chevy have been giving people a lot of headaches during the winter months. Chevy is aware thar their turbo chargers are affected by cold weather but still put the turbo into new vehicles. I have fixed my turbocharger three times on my 2017 Trax with no success.

This car consumes oil no matter what you replace. Replaced the pcv valve. Oil cooler and various other parts and still consumes one quart of oil per 100 miles. Now the engine needs replacing due to this issue. Gm was sued for oil consumption on other chevy cars. This should be included. I have also have every receipt. Oil change and expense from the dealer if needed.

The contact owns a 2017 Chevrolet Trax. The contact stated the a/c, and the heater were inoperable, and there was a burning odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was due to a faulty wiring. The vehicle was repaired. The contact stated that after the repair, the vehicle was overheating while driving. Additionally, the contact stated that the vehicle was experiencing an abnormal coolant consumption. The vehicle was taken back to the dealer, where it was diagnosed that the water pump, the radiator, the lifters, the thermostat, and unknown hoses needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,956.

Engine started to have problems while driving. After parking, would not restart. Mechanic just reported that timing chain broke and caused other damage in engine. Needs new engine. Only has less than 85,000 miles on it.

While driving git a warning light and after a few days there was a loud noise coming from the motor , took it to the dealer told me the motor is broken , car only has 71000 miles on it .

The pcv valve is damaged sucking the out right out my engine.

Because of the recall I believe my 2017 chevy Trax has had more wear and tear than normal it's makes it harder to drive the freeway my breaks are going out quicker than normal and there's a screeching sound coming from beneath my car.

12/30/2022 - check engine light came on. Vehicle struggled to accelerate. No openings available at the mechanics due to holiday. This vehicle is being used for business and travels frequently. 01/03/2023 - mechanic diagnosed during my scheduled oil change. Check engine light - po299 popped up (lack of power to turbo charge) check all vacuum lines and clamps all good. If check engine light comes on recommend taking to dealer. 01/05/2023 - check engine light and stabilitrax light came on, vehicle wobbled/shook a lot while driving at an intersection. I attempted to drive safely in traffic as the car shook. Returned to the mechanic and it was diagnosed. Valve cover removed and replaced. 01/08/2023 - check engine light came on while I was getting ready for a long trip. I pulled my car on the side of the road and called for a ride. At the end of the day, I picked up my car and safely drove home on Sunday evening. 01/09/2023 - contacted Chevrolet dealer (175 wiwoole st, hilo, hi 96720) direct. The next diagnostic testing available is two months out: 03/06/2023.

The contact owns a 2017 Chevrolet Trax. The contact stated while driving 30 mph, he noticed smoke coming from under the hood. There was no warning light illuminated. The contact pulled over and the vehicle was towed to a dealer to be diagnosed. The contact was notified of an oil leak in the engine compartment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

Driving in cold weather. . . The car just completely had no power when pressing gas pedal. . . Seems line fuel system froze or turbo freeze. . . . . Car then shut off with no check engine light. . . No warning light!! started right back up and still had no acceleration. . . . . Very upset with this vehicle and no recalls. . . . . Ive seen many post's with this same issue!!.

Keep getting service stabilitrak.

Tires, suspension, water pump, water pump belt, thermostat alignment very often change tires because of alignment.

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving approximately 55 mph, the power steering failed intermittently. The power steering assist warning light was illuminated. The power steering regained functionality and the check engine warning illuminated and then went away. The failure recurred once. The contact had not taken the vehicle to be diagnosed nor repaired. Neither a dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 44,200.

Where to begin. I bought the vehicle brand new with 29 miles on it in April of 2017, January of 2019 I started having issues. My check engine light kept coming on and it affected my gas mileage and speed. I had stopped at a chevy dealership in forest lake minnesota and had them scan the vehicle to see what was going on and made an appointment to bring it back in for a full diagnostics. I get there and they asked me if I had another vehicle with me because it would take about a week of it being there. First off, I hadn't agreed to anything yet, I still did not even know what was wrong with it yet. They ended up doing what they said was a full diagnostic on the vehicle (which cost me almost $200) came back to me and started off by telling me that I bought a "warm weather" vehicle and it in fact was my turbo that was going out. They stated that what was happening was it would freeze and what needed to be done was some sort of heating element needed to be installed, and this was going to cost me $2500 plus labor. I was out of warranty but still had my drivetrain warranty ( at this time I had forgotten I had purchased the extended warranty) I was told it wouldn't cover it. I was irate and left, was contacted a few days later by my normal dealership to replace a valve (special service) had that done, found out that the real issue was an oil and air leak. Now to fast forward to 2021- I fixed the oil and air leak 3 more times before replacing the intake cover from plastic to aluminum. Engine is still leaking oil like crazy though. That is only one piece of my issues, I keep getting a code (since 2021) p0420 which reads that it's my catalysts- since I was out of warranty I needed to wait until I could afford to do this, plus we needed to figure out which or both. . Then I received the letter stating that there are issues with the turbo. Of course, I am out of warranty, now over 120k and the pos is costing me a fortune! if I had more space I could go on with my issues.

While driving the service stabilitrak light goes on, the engine will go from whatever speed I am going then lose acceleration completely and automatically jump back up to the speed I was going making the car jolt and the power steering freezes up for no reason. Once the power steering freezes the warning light will go on. The vehicle has been in the shop 3 times for this issue(11/27/19 12/14/19 & 4/23/20). The car is still at the dealership and they cant seem to figure out the issue.

I have a 2017 chevy Trax with a 1. 4l turbo. I have around 82,000 miles on it. Last week it started running rough so I checked the oil and there was none. And then realized the intake gasket was completely shot. Brought it to the dealer and they found that cylinder 3 ring was shot. That being said they wanted 2500 for a rebuild and when I asked if I would get some assistance from gm it came down to I wasn't a loyal customer they weren't going to help. Just because all service wasn't done there. And now I have a car with a bad motor at 82k miles. To me that seems like a a defective ring from when the motor was built. They say no of course. I'm very in satisfied and in awe on this situation. I will never purchase another vehicle from chevy again.

2017 Chevrolet Trax. Consumer writes in regards to electrical issues. The consumer stated the instrument panel was inoperable. The battery and engine light illuminated.

I am now beginning to the experience serious problems with the car I can be driving at 45 at shakes and vibrates and then this speedometer go down and I have to pull over and it cuts off in the middle of the highway I have not drove in this car over a week because of the safety features that I feel I am in atlanta georgia and I traffic is bumper-to-bumper and I do not feel safe and driving this car something that I had purchased to treat myself to pay off my car is fairly brand new when I got my car my car had only 6 miles on it and I have maintained the service on this car this car is deemed not to be safe for me and my family especially my small grandbabies I need something to be done immediately with this car as a consumer I did my part and purchasing the car and I expect gm to do their part by standing by me by being a loyal custom this is my second gym I do not want this car because it's not safe I am so afraid of driving this car thank you very much sharon baker seldon call back number 6 7 8 8625 511 I am presently a cdl driver and I know the importance of having a safe vehicle not only for myself but for the other drivers that's around me.

This will be the third time in 6 months that the car has had to be taken in to the dealership. It displays power steering error, engine light come on and car with drop speed with no warning. It also losses the power steering. It will then start up fine and run, but this time the engine light is remaining on. Has happened in the warm and cold weather and after a long drive and a short drive. Not sure why there are no other reports of this happening. It has happened when driving at 45 miles and this last time when trying to start it to leave my house. Very scary to have your child driving this to and from school.

The contact was driving . While driving 35 mph, all the warning indicators illuminated on the instrument panel and smoke was seen coming from the hood. The contact stopped the vehicle, exited, and noticed flames under the engine and front tires. The fire department was called and extinguished the fire. There were no injuries and a police report was filed. The vehicle was towed to a salvage yard and deemed a total loss. The cause of the failure was not determined by a dealer or independent mechanic. The manufacturer was informed of the failure. The failure mileage was approximately 930.

I bought it 2017 after a month my computer box is broken I'm lucky because it's under warranty. Every year in my dash board it always show up check services. Now my car is check engine.