Instrument Cluster/panel problems of the 2018 Chevrolet Trax

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.