Table 1 shows one common engine and engine cooling related problems of the 2024 Chevrolet Trax.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
Traveling up I-xxx in [xxx] with my [xxx] daughter, heard a loud bang, pulled over to the side of the road and vehicle caught on fire. Connecting rod broke and blew out the side of the engine block. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of safety-related mechanical failures: March 12, 2026 – first highway safety incident while driving to work on [xxx] [xxx] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [xxx] is extremely [xxx] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – diagnostic codes- p0521 – engine oil pressure sensor/switch range or performance- p06de – engine oil pressure control circuit stuck on concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – second highway incident while driving on route 78 after work, the vehicle experienced another failure:- severe shaking- check engine light- unsafe operation code:- p0300 – random/multiple cylinder misfire detected gm case numbers:- xxx- xxx manufacturer and dealership awareness: general motors and the dealership are fully aware of these repeated issues. Vehicle is currently [xxx] ongoing safety concerns:- engine misfires- highway hesitation- severe shaking- oil pressure faults - possible engine failure- risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [xxx] information redacted pursuant to the freedom of informatio [xxx] s. C. 552(b)(6) information redacted pursuant to the freedom of information act (foi.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at 70 mph with cruise control engaged. The low-pressure oil light illuminated. The driver was able to pull over. The vehicle was taken to the local dealer, who determined that it was 4 quarts low and replenished it. An oil compensation test was performed. The dealer found no issue. While driving, there was an abnormal banging sound. The "pull over and turn off the engine" message was displayed. The driver noticed that there was smoke emerging from the engine. There was oil leaking from the vehicle. The vehicle was towed to the local dealer, where it was diagnosed as having a blown engine. A hole was located in the block due to low oil. The vehicle was not repaired due to the parts being backordered. The manufacturer was not contacted. The approximate failure mileage was 41,000.
On 4 seperate occasions, my vehicle has completely shut off in the middle of the road. 3 times this has happened while traveling on the interstate. Every time with my 6 year old son in the car. The steering wheel locks up when it happens and you have to use all of your strength to get out of the road as soon as possible to avoid being smashed by oncoming traffic. On 8 seperate occasions, my vehicle randomly loses the majority of it's power, and takes over 6,000 rpms just to continue at 50mph. The issue fixes itself by the time I try to take it to the dealership and they tell me there is nothing they can do about any of these issues because it "isn't doing it now" - refusing to even look at it. If I don't take no for an answer, they said just a diagnostic will take 48 hours and they do not offer any sort of loaner vehicle. Both of these events happen without warning, at completely random times. Chevrolet service members each give me different advice and non of it is helpful. My car is a death trap. I bought it brand new with 5 miles on it. I had to order it and wait for it to be shipped to me. This has happened throughout the entire life of the vehicle.
To whom it may concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in texas, creates hazardous conditions inside the cabin. Excessive heat can lead to driver fatigue, dehydration, and reduced concentration. Additionally, the malfunctioning a/c system affects humidity control, which may cause windshield fogging and reduced visibility while driving. The problem has been consistently reproducible during normal vehicle operation. Symptoms include poor cooling performance, inconsistent air temperature, and possible unusual odors or sounds when the a/c system is in use. Notably, no warning lights or dashboard messages appeared prior to the failure, making it difficult to detect the issue early. At this time, the vehicle is available for inspection and can be evaluated by a dealership, certified technician, or manufacturer representative upon request. I request a thorough inspection to confirm the failure and determine whether this is due to a manufacturing or design defect. If necessary, I am also willing to have the vehicle reviewed by independent service professionals or relevant authorities. Given that this issue has occurred in a nearly new vehicle, it raises concerns about reliability, quality control, and potential widespread defects affecting other vehicles of the same model. I urge prompt investigation and corrective action to ensure driver safety and product integrity. Please advise on the next steps for inspection, repair, and resolution of this matter. I appreciate your prompt attention to this serious issue. Sincerely, [xxx] [xxx] [xxx] 35300 began@ 35,000 and progressed information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b).
I was driving home I got a message on my dash about engine pressure and then heard a loud boom, pulled off on the shoulder called a tow and the guy used to be a mechanic, he stated there was a hole in my engine and that it looked like a rod broke off and shot through the engine, I did take it to a dealership to get a diagnostic and they called and said something happened internally not sure what at this point and time.
It was about [xxx] {xxx} I was driving about seventy five miles an hour down [xxx] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road. I had to get off of the road. I and it said there was there was a message on the dashboard engine power reduced. My oil life was at sixty four percent at the time. And then it said, check oil pressure when I went into the dashboard. I sat on the side of the road and had it towed to lead Chevrolet information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
17k miles, head a loud pop sound, engine light came and all the oil and coolant was on the ground, engine was smoking. Had the vehicle towed and was told by the service department the connecting rod failed which caused the catastrophic engine failure. According to the service department and gm there is not estimated time of arrival for an engine replacement and it’s already been a month.
My 2024 chevy Trax’s engine (1. 2l turbocharged i3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by gm. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.
My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer option was to have the vehicle towed to the dealer. This car despite having 51,000 miles with more than 85% of those being highway travel, has been regularly maintained above what the manufacturer recommends. Ive since learned through others who own the same vehicle that around the same mileage they have had the exact same issue with a few having an official diagnosis of failed rod bearing requiring a full engine replacement. Many of these incidents including mine did not prompt any warning light on the dashboard. Upon here that I came across multiple complaints of individuals Chevrolet Trax with the 1. 2l engine completely throwing rods some while driving at highways speeds, and even after engine replacements some report they replacement engine did the same thing. Some of these reports date back to as early as 2020 with this engine being used in the trailblazer. Its a matter of time before this blatant issue causes engine failure at high speeds and resulting in a accident with injuries or fatalities, not including the financial issues this has on anyone buying a marketed “”affordable” vehicle if this happens outside of warranty. Gm must already be aware of this issue yet it continues to persist especially on the back of ongoing lawsuits over their engines excessive oil consumption and failures. My dealer has now had the car for two days and has failed to call me or return mall calls on my vehicles issue. Im assuming based on others situation it is another case of bad bearings.
I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.
We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or gm customer care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.
I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. Gm did inspection said it wasn’t their fault but won’t release their inspection report.
My wife was driving her car in maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph. There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the gm forums of this happening to other chevy Traxs vehicles. I do have the repair paperwork from the dealership.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 50 mph and depressing the accelerator pedal, the vehicle lost motive power. The contact was able to safely get the vehicle to the right side of the road and noticed smoke coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the turbocharger had failed and caused a leak coming from the engine. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the warranty had expired, but offered no assistance. The approximate failure mileage was 66,000.
On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including engine power reduced, service esc, service stability, and steering assist reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to malcolm cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — a242435780, engine spark timing following auto stop event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. Gm’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting gm’s published description. A second dealership performed a compression test showing cylinder 1 at 10 psi, cylinder 2 at 90 psi, and cylinder 3 at 0 psi. Normal compression is 150 to 200 psi. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from gm. Gm denied my warranty claim and offered only a $2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action cook v. General motors llc, case 1:26-cv-00229-rga, filed March 4, 2026.
My engine failed with no warning on my 2024 chevy Trax , at night in the express lanes of a very busy expressway in chicago. I was able to get on an off ramp, but the car then stalled again and I was almost hit by other vehicles trying to exit the ramp. I did call 911 and was told to stay in my car because I would have a "better chance of survival". I had just had the car at the dealership for an oil change and check-up a few weeks before. The dealer explanation was the engine is defective and they replaced the engine, but I have no confidence in this car. I told the dealer and they did not seem to care. I have had nothing but problems with this car, it is a danger to myself and others driving this car.
I have been taking my 2024 chevy Trax to jiffy lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy Trax was using that much oil between oil changes the oil light did never show up it ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at gregg young chevy 17750 burt st omaha ne 68118 needing a new engine that cost $6700 I would say there is a defect with this engine loosing that much oil between oil changes.
The engine failed at approximately 44,000 miles. The vehicle uses a wet timing belt engine design, where the timing belt runs inside the engine oil. The engine suddenly stopped working and now requires a full engine replacement. This failure happened much earlier than expected for a modern vehicle and could be a safety risk if the engine fails while driving.
For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backlash noise as before then the check engine light came on with the oil light. I pulled over immediately and turned off the engine just to see all the oil spilling out of the engine compartment onto the ground and white smoke. Got it towed to the dealership and they told me that "the engine had multiple components fail inside it and that I need a new engine assembly. " currently the engine is still in the vehicle awaiting a new engine assembly what is currently on backorder with no expected arrival time.
Serra chevy has my Trax. A mechanic checked it it is blown engine. No time frame for an engine. I believe a fail msg flashed after engine failed all systems stopped I pulled to side of road oil pouring out from under my vehical. I was driving on expressway (approx 70 mi per hour) approx 1 1/2 hour drive to dinner theater 120 miles away. I was 5 mins away from destination. I paid 120. 00 plus ins covered miles towed. No fires just whitish grey smoke from engine. . . I was shocked my new car was failing.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, the contact was provided with error codes related to the failure. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the engine and turbocharger had failed due to oil circulation failure. The contact was informed that the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 88,000.
My engine light came on said I loss power car felt like I couldn't get up to speed . When I took it to the dealership they said my wastegate is cracked and I need a new turbo assembly my car has 76k miles & of course warranty expired at 75k said it will cost $2600 to repair.
Made first report after car was at shop over 60 days case# 1168 5928 nhsa motor and screen made report to gm customer service 1-800-222-1020 case # 78472987 on 10-3-2025 received 2024 chevy Trax back from ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine light came on took to dealership they said it was a quart low on transmission oil from them replacing motor the next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called ozark Chevrolet they said have it towed to them on 10-6-2025 ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in motor #1 blowed at 19,200 miles. . Motor #2 blowed with less than 200 miles on it.
While accelerating from a tertiary road (45mph) to a highway (60mph), the engine suddenly produced a loud rhythmic clacking sound that increased in frequency based on rpms. No warnings or check engine light was activated. No increase in temp or change to oil pressure was noted. The vehicle was driven approximately 6 miles with no change in the sound. Vehicle was parked and sat for 2 hours. Vehicle was restarted. Sound continued. Vehicle was driven for approximately . 3 miles when a warning came across the dash and an alarm sounded. It indicated no oil and to immediately halt driving. Continued for an additional . 3 miles to a safe pull off point and parked the car. The oil level was checked and the dipstick measurement indicated a full oil reservoir. The following day the vehicle was towed to ig burton Chevrolet in lewes DE. Due to scheduling the vehicle was not diagnosed for 1 week. Initially the diagnosis was a faulty oil pump. Upon further exploration metal components were found within the oil pump that fell into it from the engine. The service department determined that a full engine replacement was required and would covered under warranty.
I purchased the vehicle oct. 19, 2023. I use the vehicle likely more than 99% of other owners. I drive for amazon flex and had 54546 miles when I did my last oil change. I have changed the oil every 5000-7500 miles, including changing air filters regularly and spark plugs at 50,000. I also have always used higher quality oils from mobil1 and acdelco in the engine. This past weekend, a check engine light appeared and reduced power was noticed. The following day after restarting the car, the check engine light went away. It came back the following morning on the way to work, and went away after restarting in the afternoon. Code p0325 was the dtc for a knock sensor fault. During this time the mil was illuminated, a slight metallic rattle sound was present at certain rpms, but not loud or consistent. The same day after the last oil change and after delivering when going to moderatly accelerate to highway speeds, a sound characterized as a loud pop and bang occurred and smoke started flooding out of the engine. Reduced engine power and check engine lights appeared on the dash and the screens when black. I immediately braked and pulled to the side of the highway, where coolant and oil were flooding the side of the road. The vehicle is currently at the dealership where it was purchased, where I am expecting the “total engine faliure” diagnosis.
Purchased the 2024 Trax in April 2024 and immediately received a critical engine and transmission notification the same day we took delivery. Returned the vehicle to the dealership and was told it was an faulty oil sensor issue, which they took care of. The car now has ~9,500 miles and the engine failed yesterday. While accelerating on the freeway, we heard a loud pop, saw smoke coming from the engine and tail pipe, the engine light and oil light came on, and a message on the dashboard said to turn off the engine immediately. The engine seized and began leaking all of the oil/fluid out onto the pavement. We had to pull onto the left shoulder of the freeway because the engine seized, which is extremely dangerous (the tow truck driver was nearly hit trying to load the vehicle onto the flatbed tow truck). The Trax had just been serviced at a local dealership for scheduled maintenance (oil and filter change, tire rotation and 27-point vehicle inspection) on Friday, August 8th. The car was towed back to the same dealership, at which time we were informed that a rod was loose inside the engine and created a hole, which caused the engine to run on 2 cylinders and fail. The dealer claims the damage is unrelated to the recent oil change and confirmed that they did not inspect the engine during the scheduled maintenance appointment. We pay for onstar and receive monthly vehicle health reports. Besides the critical engine and transmission notice we received when we first picked up the vehicle and a recall notice - which we had resolved - there have been no other messages or symptoms before yesterday's engine failure. The vehicle is still at the dealership and we are waiting to hear how this situation will be resolved.
The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.
The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 mph and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. The contact was then informed that the engine was on backorder, and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.
I was on the expressway and going the speed limit at 70mph and I get an engine light and a message that says engine power is reduced. I had to quickly get over and was almost hit because it wasn’t wanting to stay at speed. I was unable to go over 55mph. It was very dangerous situation. I drove to the next exit and called dealership and made appt for the following Monday. I get the car home and we put the odmi reader on it and it says air intake problems. My car is at 28,882 miles there is no reason the turbo has already gone out.
Check engine light came on 5/22/25 sitting idle when I went on lunch at 1:00 pm. I left work and came home at 5:00 pm and made it home safely not sure what the failure is yet I will call the dealer in the morning. Car only has 28,000 miles on it and should not already be having engine issues. Also has dramatic drop in gas mileage.
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 mph, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine and observed a crack on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v274000 (engine and engine cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 30,000.
My engine suffered catastrophic engine failure with less than 14,000 miles. I was travelling at highway speeds on a busy highway in rush hour. I heard what sounded like an explosion, lost all power, and had to steer across two lanes where I just made it onto the shoulder of the highway. The car was towed to the dealer who confirmed the catastrophic engine failure. There was absolutely no warning, no warning lights, no messages at all, I was driving and heard what sounded like an explosion and lost all power.
My car shuts down completely and everything goes black while I’m driving. Did it twice while I was driving on a busy highway. I almost got hit twice.
While driving vehicle on the interstate without warning the engine failed. When this occurred the vehicle was being driven at 65 mhp and a strong vibration began that was felt through the steering wheel. Additionally, the vehicle was in the inside lane and had to be maneuvered to get over and to the shoulder. The vehicle was towed to the dealership that it was purchased from which was approximately 150 miles from the breakdown. Dealer indicates a similar issue which I just read about today regarding a chevy vehicle recall for bearings/cylinder issue. I am submitting this as I believe this recent recall that was announced may involve more chevy models than were listed. We have been without the vehicle for over 2 months at this time. We have been informed that there are no engines available. This could also be tied to the other engine issue.
The contact's father owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed and making a left, she observed a noise emanating from under the vehicle that sounded like loose gravel, and she observed smoke outside of the "turn off ignition" message displayed. The contact stated that she observed white/grey smoke coming through the vents in the cabin of the vehicle. The vehicle was turned off, and when the contact exited the vehicle, she observed fire under the engine compartment, and the fire spread rapidly. The fire department distinguished the fire. The police reported the incident, but there was no report taken. The vehicle was towed to an independent mechanic, where it was deemed inoperable. The manufacturer was notified of the failure. The failure was 7,696.
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 70 mph, the vehicle lost motive power. The contact pulled over safely and was able to restart the vehicle and continued driving. While driving and making a turn, the vehicle turned off. The vehicle was restarted. The contact stated that while pulling into the driveway, the vehicle shut off unintendedly. The contact stated that the vehicle failed to restart. The contact stated that the following day, the vehicle restarted. The contact stated while driving for three blocks on a three-lane street, the vehicle stalled in traffic. The vehicle restarted and the contact continued driving. The contact stated that the abs, the braking system, security, park, and traction control failure messages were displayed and flashing. The contact called the local dealer and scheduled an appointment. The manufacturer was contacted and scheduled a tow. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 20,000.
On tues 11/19/24, my son left home about 10 mins prior headed back to school in our 2024 chevy Trax purchased in 5/2023. On his way to school, he and his friend heard a loud pop sound, followed by all the lights on the instrument panel flickering like crazy, smoke coming from under the hood, and then the car slowing to a stop, still in the road. Luckily they were able to get out because all the doors, except the driver door, locked including the trunk. The smoke got worse until it caught on fire. Good samaritans stopped to help my 17 yo son and his friend and there was an off duty responder that turned around to put out the fire with the extinguisher he had on him, ahead of the fire department arriving on scene. This could have been very detrimental and had a very different outcome and gm/chevy need to make sure this doesn’t happen to another family. This car was serviced and had very low mileage of less than 12k in 1. 5years.
While driving at approximately 60mph, the engine suffered a catastrophic failure. According to the licensed chevy service repair shop, the engine “threw a rod that resulted in a hole in the engine block. ” the car immediately lost power while driving on the highway with my wife and young child. The result of this scenario was lucky enough to avoid serious injury.
I was driving on [xxx]. The engine lights came on and the message said to basically shut the car off. I was going 70 mph. I slowed down and pulled over. I heard a loud bang as the car started smoking. Oil and coolant leaked out over the road, there were pieces of a frayed belts and a broken bolt near the car. I had it towed 50 miles to the dealer (serpentini chevy) that I bought the car from. They told me that the rod blew and that the engine is shot. They are searching for a new engine and cant guarantee that it wont happen again. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was driving on a busy expressway. My Trax began to lose power then there was a loud explosive sound and a cloud of black smoke. The Trax continued to lose power as I navigated across several lanes of traffic to the shoulder. There was oil everywhere. I was stranded with my dog in 100° heat. The Trax has been towed to the dealer and I am waiting on the official diagnosis.
What component or system failed or malfunctioned, and is it available for inspection upon request? the engine system including power train and electrical harnest. How was your safety or the safety of others put at risk? I was driving the engine light illuminated after I smelt burning. I immediately pulled over and called the dealership. The vehicle is brand new with less than 10 miles on the odometer. Has the problem been reproduced or confirmed by a dealer or independent service center? yes the dealership service department states chevy is aware of the problem but has not issued a recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?yes by the Chevrolet company were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the vehicle has less than 10 miles on the odometer. After possession of the vehicle while driving the engine light came on. I immediately notified the dealer and had car towed dor repair on 5/22. The car remains in the shop with no estimated date of repair.
Driving down the highway at a normal speed and the engine made a loud noise and then quit. We took it to a dealership and they said the engine is blown. They said there was a huge hole in the side of the engine.
I was driving the car on a highway and there was a small muffled boom sound under the hood. The “low oil pressure light” came on simultaneous to the sound and the car suddenly lost power. I managed to put on brakes and pull to the shoulder of a very busy highway with semi trucks passing closely by. I was luckily able to get out of traffic because I happened to be in the right lane. The vehicle was towed to a gm dealer where it remains. The service mgr stated it had a sudden catastrophic engine failure and there was a huge hole in the side of the engine block. They have no other updates for me and will not discuss it at this time. I’m not aware of anyone else examining the vehicle.
The contact owns a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 mph he observed smoke emanating from the engine compartment. The contact stated that as the her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire department extinguished the fire. It is unknown if there was a police report taken at this time. The vehicle was towed to a tow yard where it was diagnosed as totaled. The manufacturer was not notified of the failure. The failure mileage was 6,455.
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The lane keep assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
We have noticed that the check engine does not illuminate when starting or even with active codes in vehicle have brought this to the dealers attention several time to not be acknowlegded the rear brakes lock up when you touch the brake pedal have brought this up several time to not be addressed the vehicle when driving at speeds greater that 55 mph the vehicle goes sideways and scares you have brought up several times to not be addressed the forward collision does not work the vehicle has active codes and the check engine should illuminate and when take in for service we ask why and are just ignored all these problems started 2 days after buying the vehicle in September of 2023. In addition to the transmission leaking, was told however that it is not a big enough issue to be covered under warrenty. These have all been addressed with dealership as well as manufacturer, and as of today 09/20/2025 these issues have not been resolved.
This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?.