Side/window Air Bag problems of the 2003 Chevrolet Venture

The contact owns a 2003 Chevrolet Venture. When the contact attempting to start the vehicle, the front driver side air bag inadvertently deployed without an impact occurring. The contact sustained bruises and internal injuries that required medical attention. A police report was filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 137,000.

The vehicle is a 2003 Chevrolet Venture. I was driving to work on a 25mph road. The passenger seat side airbag deployed. There was no accident or exterior vehicle damage. The airbag just deployed. I was not injured nor were there any passengers in the vehicle at the time. I immediatley contacted the Chevrolet dealer who services the vehicle, who said tey had never heard of such a thing, I spoke with the service manager who advised me to contact general motors and my insurance CO. He said they would start a file on the incident and he could not do anything until general motors told him what he could do. The vehicle was driveable and there were no injuries. After work I took the vehicle to the dealer to have them see if the vehicle was safe to drive and show them the deployed airbag. We agreed that I would drop off the vehicle the following Monday and they would inspect the vehicle. After 2 days I spoke with general motors who said they would have the vehicle inspected and could not authorize a rental car for the time it was at the dealership. I dropped off the vehicle the following day thinking it would be inspected on Monday. After 2 days I spoke with the dealer and general motors who still had not had the vehicle inspected. Later that day I spoke with a 3rd party inspector whom general motors hired. He would not be inspecting the vehicle until the beginning of the following week. 9 days after the vehicle was dropped off to the dealer 11 days since the airbag deployed. The entire time the vehicle was at the dealer general motors would not provide any assistance with a rental car. The 3rd party inspector called after he had inspected the vehicle and informed me it woud be another 7-8 days before I would hear anything from general motors. So we are going to be somewehere between 18 and 21 days to get a response from the manufacturer of the vehicle general motors.

Drivers side seat airbag deployed while turning on vehicle.

The vehicles side door was hit yet the side impact air bag did not deploy. The dealer was notified.

The vehicle was involved in a collision and the side air bags did not deploy.