Gasoline Fuel System Problems of Chevrolet Volt

The contact 2017 Chevrolet Volt. The contact stated that while driving approximately 55 mph, the vehicle switched over from battery to fuel and a message was displayed that there was no fuel available. The exhaust gas recirculation (egr) valve failure light illuminated, and the vehicle started decelerating. The contact pulled over to the side of the road and restarted the vehicle. The contact continued to drive at slower speeds. The vehicle was taken to the dealer where it was diagnosed that the propulsion power was reduced. The contact was informed that the battery energy control module needed to be replaced. The dealer later found upon further inspection that the egr valve needed to be replaced but was not replaced. The contact stated that after having the repair completed the failure occurred approximately 3 times. The vehicle had not been returned to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,722.

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The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000.

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