Steering Rack And Pinion problems of the 2013 Chrysler 200

Rack and pinion failed, causing loss of power steering.

We have replaced the power steering pump twice thinking that was the problem for the hard steering. It turns out that it is the rack and pinion that is going or has gone out which leads to the hard steering problem. The hard steering happens when the vehicle is in motion and while turning. It is also hard to turn the steering when car is stationary.

I have a 2013 Chrysler 200 that was purchased in 11/12, it has 2810 miles on it and is falling apart. I took in to the shop because the brakes were squealing and there was a rubbing sound in the front end. The brakes were replaced and the rotors were scuffed and now the rack n pinion will need to be replaced on Tuesday. The car sounds as if it has 300,000 miles instead of less than 3000. The tappets are rattling when it idles at a stop light and the transmission feels like it slams from 2nd to 3rd. This just started when I was returning home from having it in the shop. I will never purchase another Chrysler product and when this one is paid for in 2015 I will get trade it because the car is not safe, in my opinion. I had planned on giving it to my son but I do not wish him to be hurt in an unsafe vehicle that had mechanical when it had less than 3000 miles on it. I am not reporting the service department because they did listen to me and fixed some of the issues with parts they had in stock, but had to order the rack n pinion as to replace it on Tuesday. I feel these are serious issues that should be addressed before a car owner is hurt or killed. I will be contacting someone possibly the highway safety and transportation board about these issues so that a recall can be issued or it can be noted and kept on file for future problems.