Body problems of the 2016 Chrysler 200

I am reporting multiple safety-related issues involving my 2016 Chrysler 200 s. On 02/06/2024, after an oil change at a dealership, the underbody skid plate bolts were not reinstalled. While driving, the skid plate fell and I lost control of the vehicle, creating a serious safety hazard. No warning indicators were present prior to this failure. The issue was identified immediately after leaving the dealership and is not properly documented in service records. In July 2022, following a battery replacement by the same dealership, the vehicle repeatedly lost power and stalled, leaving me stranded multiple times. I paid for diagnostic testing, but there is no documentation confirming proper diagnosis or repair. I was later advised incorrect hardware had been installed. On 02/27/2026, I was told the check engine light was on and diagnostic codes were cleared without repair. There is no documentation of the codes or repairs performed. I was also informed on 11/19/2022 that parts were ordered for a safety recall. From that date until 02/27/2026, I was repeatedly told parts were unavailable. I scheduled repair and dropped off the vehicle on 03/13/2026. I received notice that repair had begun, but later discovered the vehicle had not been serviced at all. No explanation was provided. Additionally, service records are inaccurate. A vehicle history report shows service on 03/17/2026 at a dealership I have never visited. The vehicle was not serviced anywhere on that date. These issues involve loss of control, repeated stalling, improper repairs, failure to complete a recall, and inaccurate reporting. Documentation is incomplete or missing. Supporting documents are available.

As I was driving I started to smell something burning one of my children began to cough as I looked back at him and then out the windshield again I seen smoke coming from the hood area so I immediately pulled off the rode and got both of my children out of the car as we moved away from the car the smoke began to get thicker and the next thing that happened was my car was up in flames. No lights on the dashboard came on the temperature of the car was normal no alarms going off on car before or while car was smoking. I was on a city street.

The car was in a collision and caught fire on impact completely destroying the entire car.