Cruise Control problems of the 2016 Chrysler 200

2016 Chrysler 200. Consumer writes in regards to defective cruise control device.

Cruise control is getting stuck! I bought this car in June, 2018 and every time I set the cruise control on the car it gets stuck while I'm traveling on the highway. It'll work fine on flat roads and going uphill but when the car goes downhill and the speedometer increases past what I have the cruise control set on� the engine revs up, the rpms go up to 5 or 6 (sounds like it's going to explode!). I press the cruise control cancel button and it doesn't stop it, I even mash the brake pedal and it won't stop it! I have to continuously hold the brake pedal down for about 5 seconds while driving until the cruise control kicks off. I've noticed there is a recall on certain 2016 Chrysler 200s due to the cruise control problem but when I called Chrysler and gave them my VIN number they said my car isn't affected by the recall. But it is getting stuck like the other vehicles and I need help!! please tell me what to do.

Vehicle sounds as if it wants to shut off when standing idle sometimes and even sometimes as I'm slowing down. And recently took a road trip had trouble with cruise control as if it was accelerating on it's on or getting stuck. I checked my VIN number and found no particular recalls specific to the VIN. However, I received an email that the Chrysler 200 itself had recalls relating to electrical, steering and overall safety of the vehicle. The problems I've been having seem to be closely related to those specified in recall.

The cruise control sticks. The car speeds up on it's own.

2016 Chrysler 200. Consumer writes in regards to vehicle starting hard and rough, electrical issues and front passenger door shutting hard. The consumer stated the vehicle had multiple failures including the parking brake engaging on it's own, the accelerator pedal sticking, wiring systems, the air conditioner and transmission ruptured. The powertrain, control module, compressor, etc condenser was locked. The vehicle starts hard. There was a knocking noise on start up. The tire came off the vehicle while driving. While depressing the brake pedal the vehicle began to lurch forward. The lower ball joint failed. There was body a rim damage to the vehicle. The repair shop failed to repair the vehicle properly.

Purchased car April 2016, incident on or about 12 July 2016. Following is hand delivered letter of 22 July 2016 to dealer's service manager and sales manager regarding the problem: "on a recent road trip, I learned that going downhill on an interstate highway with the cruise control set at 65, the vehicle's tachometer pegs out and the speed increases to more than 85 mph. Thankfully there were no vehicles in front of me or I would have probably collided with them, at at that speed would have probably been killed. Fortunately I had the reflects to hit the brake and disengage the cruise control. When the cruise control deactivated, the engine revved to a point I feared it would blow up. After several very long seconds the engine returned to normal. I pulled to the side of the road and remained in the car until I stopped shaking and my heart stopped racing. " after one week having no response I again went to the dealership and no one knew what I was talking about. Finally I got the sales manager to read the letter. He said he had nothing to do with it, see the service manager, more or less the same. I then emailed Chrysler corp via their website and provided the information. Response was corp required their tech to witness the dealer's electronic diagnosis. Back to svc mgr who contacted the tech and arranged for test the following week. Car in Monday, ready Friday. Corp tech's determination was the 9 speed had no braking feature and the best advise was to use the brake. Back to corp with: "it is so disappointing and reprehensible to learn that Chrysler is endangering buyers of their product by knowingly denying responsibility for a faulty and deadly design. At the outset my demand was either fix the problem as I do like the car, or a total refund of the purchase price. I received neither. My only recourse is a lawsuit, that would last longer than my money. Do not buy!.