Two problems related to steering column have been reported for the 2012 Chrysler 300. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chrysler 300 based on all problems reported for the 2012 300.
Takata recall. The contact owns a 2012 Chrysler 300. While driving approximately 30 mph, the steering wheel became difficult to maneuver without warning. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16v352000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 76,012. VIN tool confirms parts not available.
Purchased a pre-owned 2012 300 Chrysler limited from a dealership that is approximately 90 miles from my residence. Took delivery and as soon as I got in garage I heard this grinding sound coming from the steering column as I parked the car. A few days later I took the vehicle to the local dealer to determine the cause and provide a repair. They told me they heard nothing other than normal sounds coming from the electronic power steering motor. I drove a short distance and heard the noise again as I made a turn and thought this is not normal. I took the vehicle back to the dealer to confirm the initial diagnosis that was provided. The service attendant called the technician and he restated the same thing, that this is typical and nothing can be done. I came home went to a Chrysler forum and saw that this problem has been going on for some years. There has to be a problem here as this noise is not typical for a steering mechanism which is a safety critical item. I am amazed that there has been no action taken to correct this issue. Are you waiting for a fatality?.