Alternator/generator/regulator problems of the 2013 Chrysler 300 - part 1

The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously service under the NHTSA campaign number: 17v435000 (electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.

My 18 year old son was driving the car at about 40-50 miles an hour on a very busy street in bellevue washington, a city he's not familiar with when the car suddenly shifted into park and would no longer accelerate. He had to think quickly and by the grace of god he was able to momentarily get the car in drive and pull over into a driveway. Once stopped the car would not shift into any other gear, it would revert back to park regardless of what gear you shifted it into. We tried to shift it into drive and it reverted back to park. This is the second very serious situation I've had with this car. The fuse happens over a year ago when the car just stopped running in the middle of driving. I almost got hit by a bus but luckily I was also able to think quick nd turn into a urgent care parking lot. It was a faulty alternator that was a part of a recall. I am very scared to drive this car and do not want my so. To ever drive it. It's supposed to be a second car for him to drive but its unsafe. I want Chrysler to pay me out of my loan as I never want to drive this car again and I still owe $15,000 on this car.

At 7:30 pm on the fdr drive approaching exit 17 at about 45 mph. My Chrysler 300 went completely dead while driving with my children in the car. No warning the car just came to abrupt stop sliding for about 10 feet before fully stopping. The engine went dead the light went off I couldn't steer nothing on the car works, never seen anything like that in my life. Thank god it was still bright out so I can and other driver was able to see me to avoid hitting the car otherwise we could of been dead or a very nasty accident. The nypd came ask what happen they said it's the alternator I used a jumper I had in the back to jump it it started I exit the highway it stop dead again no warning on 125 st. The officers activated the shift lock and help me push it to the side of the road. Where I paid $217 to have it towed to brooklyn. Called star Chrysler Sunday explaining what happen they said their service dept closed Sunday. Called back 7 am Monday, they won't even come tow or send a tow truck. Miss terry telling me it's my responsibility to have the car towed to them. I paid another $190 to tow the car from brooklyn to queens village NY. Got there they insist I leave the car and go home don't even want to say why the car almost killed me and my kids. Tuesday 7 am I called for an update miss terry said we didn't get to look at it yesterday we'll try to get it in today, is she kidding me. That so irresponsibly.

Nhtsa recall number: 17v-435. For the past eight months I have tried to have this service recall taken care of. I have brought my car to my local dealership multiple times and was told that the parts have not shipped yet. I have made multiple documented phone calls to the recall Chrysler customer care handling the recall for me and failed to get the replacement part. Chrysler has been delaying the recall parts so that the vehicle warranties run out. On 4/11/2018 at 1 pm Chrysler alternator started smoking. All the units in the cars were fried. Would not shut off I had no control of anything. I also have a video of what happen and getting little help from Chrysler.

17v-435 recall. Message light shows on dash saying "battery saver mode". Take car to dealer who cannot understand why msg is showing. Runs diagnostics and cannot find any problem. Says does not have parts to replace the alternator that is on the recall. 6 days later the car stops in the middle of the busy 4 lane road, dash light flashing, then flashing lights stop and car is dead, engine and all. Called dealer, no answer. Called aaa. Tow truck towed car to nearest auto repair shop. Auto repair shop found a defective alternator and battery damage. Repair shop had no problem finding a replacement alternator. Replacement battery not available.

The contact owns a 2013 Chrysler 300. While driving 35 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact turned off the vehicle, attempted to restart it, but the engine failed to work. The vehicle was towed to car pros Chrysler Jeep Dodge ram (585 rainier Ave s, renton, wa 98057) where it was diagnosed that the alternator needed to be changed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-992-1997, but was not able to confirm when the parts were to become available. The approximate failure mileage was 69,000. VIN tool confirms parts not available.

I started my vehicle and immediately the alternator started smoking. I turned off the car and the alternator kept on smoking and right after that I tried checking for any messages on the dash board but the car was completely dead.

The contact owns a 2013 Chrysler 300. After starting the vehicle, the contact noticed smoke under the hood. The contact opened the hood and saw sparks and flames emitting from the alternator. The fire department was not contacted and the fire extinguished itself. There were no injuries. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact spoke with normandin Chrysler Jeep Dodge ram fiat (900 capitol expressway auto mall, san jose, CA 95136) who stated that parts were not available and they could not inspect the vehicle. The manufacturer was made aware of the failure and stated that they would contact the dealer and call back. The VIN was included in NHTSA campaign number: 17v435000 (electrical system), but the parts were not available. The approximate failure mileage was 80,000.

The contact owns a 2013 Dodge charger. The contact stated that the alternator failed. While the driver drove the low battery warning light illuminated and a burning odor emitted from under the hood. The contact inspected the vehicle and replaced the engine oil and the engine operated as normal. However, a few weeks later while attempting to start the vehicle, a burning odor emitted again from under the hood. The contact inspected the vehicle and found that the top to the alternator was burned. The vehicle was parked at the contact's home. The vehicle was not taken to a local dealer for inspection. The manufacturer advised the contact that the parts were unavailable for repair. However, the contact was advised to replace the alternator and he will be reimbursed. The vehicle was not repaired. The VIN was included in NHTSA campaign number 17v435000 (electrical system) but the notification was not received. The approximate failure mileage was 115,000. VIN tool confirms recall incomplete remedy not yet available.

The contact owns a 2013 Chrysler 300. While the vehicle was parked, a burning odor was present and the vehicle was unable to restart. The vehicle was towed to a local dealer (autonation Chrysler Dodge Jeep ram south savannah, 8701 abercorn street, savannah, GA 31406) where it was diagnosed that the alternator and battery failed and needed to be replaced. The contact received notification of NHTSA campaign number: 17v435000 (electrical system) after the failure occurred; however, the parts to remedy the vehicle were not available. The manufacturer was notified of the failure and opened a case on the contact's behalf. The manufacturer informed the contact that an investigator would be sent to his local dealer to diagnose the vehicle. The contact was also informed by the manufacturer that, if he paid for the repair, he could be reimbursed. The failure mileage was approximately 75,000.

The contact owns a 2013 Chrysler 300. While driving 65 mph, the power reserve warning indicator illuminated and caused the vehicle's speed to reduce. Also, the steering seized and the vehicle stalled. The contact managed to pull the vehicle over right before the vehicle failed completely. The vehicle was able to restart, which allowed the contact to pull off the ramp. The failure recurred and the vehicle failed to restart. The vehicle was towed to the local dealer (crown Dodge Chrysler Jeep ram, 3600 king dr, ventura, CA, 93003) where it was diagnosed that the failure was due to the alternator as indicated in NHTSA campaign number: 17v435000 (electrical system). The parts were unavailable for one year. The dealer stated that they could place an old alternator in the vehicle that the contact would have to pay for, but could be reimbursed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 32342516. The manufacturer confirmed that the parts were unavailable. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

(li manu/dealer info) tl the contact owns a 2013 Chrysler 300. While driving 30 mph, a noise emitted, and the vehicle entered into battery saving mode. The contact inspected the vehicle and smoke emitted at the alternator area. The fire department was present and a fire report was not filed. The vehicle was towed to north central ems (12513 us highway 250 north milan, ohio 22846 phone (410)-499-2735). The vehicle was not repaired. The manufacturer advised that NHTSA campaign number: 17v435000 (electrical system) was not finalized and it was uncertain if the VIN would be included. The failure mileage was 54,000.

Takata recall. The contact owns a 2013 Chrysler 300. Without warning, the contact noticed a burning odor inside the vehicle. Also, various warning indicators flashed, the battery power decreased, and the gear independently shifted from drive into neutral. The contact was unable to shift from neutral into the other gears. The vehicle was towed to the dealer (plaza Chrysler Dodge Jeep ram, 2077 hwy 44 w, inverness, FL 34453, (352) 341-7398) where the alternator assembly and the battery were replaced. The dealer did not stated that the vehicle was included in NHTSA campaign number: 17v435000 (electrical system). The vehicle was repaired prior to the recall and the contact was uncertain if the part may need to be replaced again. In addition, the contact later received a notice for NHTSA campaign number: 16v240000 (power train) and was waiting to determine when the remedy and parts would become available. The manufacturer was notified of the failure and the contact was checking with the manufacturer to ensure that the two recalls would be addressed by the dealer. The failure mileage was not available. Parts distribution disconnect. VIN tool confirms parts not available.

On 20170731 my 2013 Chrysler 300s showed battery saver indicator on ignition. It also emitted a funny smell. I parked the vehicle. Aaa came out, and the technician changed the battery. When the car was started. What the technician identified as the alternator starting smoking and glowing. It had been the source of the smell. He had to throw his water on it to put it out. I read an article cnbc. . Read more...

Same problem that occurs with known recall p60 - NHTSA campaign number: 14v634000; Chrysler 300 while I was driving my vehicle shut down completely in the middle of a heavily populated city 3 lane road while I was driving at an unknown speed (35-40 mph) since my digital display screen and speedometer malfunctioned. While driving my car cut off completely with the only waring being "battery saver mode" that occurred less than 5 mins prior to my car shutting off. It appears the my alternator failed causing engine stall, thus increasing the risk of crash, since no warning is issued. Had it not been for the cop that pulled up behind me, I would have caused an accident on that street in which the police officer would have blamed me for. My car is currently at the dealership with a "alternator" repair. This repair doesn't apply to the current recall from 10/8/2014 because I have a 180 amp alternator with a 3. 6l engine, but not a 160 amp alternator with a 3. 6l engine.

Was 4 hours from home. Was driving on side road but had just left a highway, when it sounded like I had hit something even though there was clearly nothing in the road. Lights started flashing, windshield wipers turned on. I no longer had any control of the car. Steering wheel locked. Couldn't switch gears to park. Had to coast to a stop. Then car wouldn't turn off and filled with smoke smell. I expected it to catch fire any second. After 5 minutes I was able to approach car and get to turn off (after many attempts). Turned out to be the alternator. There is a recall on the 160 volt alternator as this apparently happened often, however mine was a 180 volt alternator so was not covered. Same issue as the 160 but not covered. Nor was I aware that I had an unsafe alternator in the car I was driving (with my child).

Fca recall t36/NHTSA 17v-435 notified six (6) months ago regarding alternator diode thermal fatigue which may result in alternator failure while driving and causing a risk of crash. Also, may develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. As of 01/09/2018, I fortunately have not experienced a problem. The manufacturer states they do not have the parts to resolve the problem. I am of the opinion they have no intention of resolving the problem. If they wait long enough, we will forget about this recall. Would the NHTSA please intercede regarding this matter?.

Chrysler issued a recall for all 2011 through 2014 Chrysler 300 models due to an internal parts failure on the alternator. On June 9, 2017 my vehicle was stationary when attempting to start the vehicle. I received a reserve power enabled error message and promptly turned the vehicle off. Upon restarting the vehicle I heard a whining noise under the hood. I once again turned the vehicle off and opened the hood. I then notice the alternator was on fire with significant smoke. After 30 minutes of severe smoke and flame from the alternator the vehicle had no power at all. I had the vehicle towed to a dealer which replaced the alternator and the battery because the alternator had burned up the battery along with internal component failure on the alternator. I paid the dealer $ 1,274. 09 for the repair. The dealer statement indicated internal failure on the alternator. 4 weeks later Chrysler announced a recall on the 2011 through 2014 Chrysler 300 alternator for "internal component failure could cause alternator total failure and fire". Chrysler is refusing to acknowledge my vehicle under this recall stating that the Chrysler 300 is the only model impacted using a 160 amp alternator and that my vehicle, a Chrysler 300 s model uses a 180 amp alternator and is not covered under this recall. All the while the write up in the recall notice matches the exact write up from the technician who repaired my vehicle at a Chrysler dealership 4 weeks prior to the recall announcement. I would like for Chrysler to acknowledge the failure in my alternator, which caught on fire, as covered under this recall and refund me my $ 1,274. 09 due to vehicle safety issue.

Vehicle alerted "battery saver mode" and shut down many of the electrical systems. I immediately stopped driving and called aaa by the time they arrived and attempted to tow, the vehicle would no longer turn on. Brought to local dealer. They informed me that the alternator had failed and fried the battery. Since I have the 180amp alternator it is not covered under the current recall. From my research it seems that the 180amp alternator are have the exact same issues as the 160amp alternators that are currently being recalled.

I wasn't driving my vehicle on a busy highway. The vehicles electrical system started going crazy. Heat turned on, windshield wipers turned on, blinkers going off, radio turned off. Power steering, gas and brakes stopped working. Was stuck in the middle of a busy highway because of this and lucky I did not get hit because of the spot I was in. I got the car towed and sent to a mechanic. It was the alternator that went bad and it burned the battery so had to get that replaces as well. Very dangerous with no warning signs. I have heard this problem is common in these vehicles.

I have a 2013 Chrysler 300s. While driving at a speed around 45 mph in city driving, car stalled in the middle of an intersection while turning left at front of oncoming traffic. Seconds later the car shut off completely leaving me with no or little control over steering. The radio turned off, lights in car started flashing on and off, screens on the dash turned white, and all error lights on dash turned on. Burning electrical/rubber smell filled the car. All issues identical to the NHTSA campaign number: 14v634000. I checked my VIN to see if my car would be covered but it was not included in the recall. Upon further research there has been numerous complaints on exact models of my car that were also not covered. I am very thankful my car was able to get out of the way of oncoming traffic before another vehicle hit us because my kids or myself probably would have been seriously injured or even worst, killed. Once car came to a complete stop, I tried restarting the vehicle. The car would try to start but the engine would not even be able to turn over. All lights and switches inside the car were not working properly. Lights turning on and off, heater was blowing when we had it set to ac, pushing on the break would turn off all lights in the car, etc. I hope with all the multiple complaint, and potential to cause serious injury, they will consider recalling the additional models of alternators they are clearly having the same defects.

The alternator failed and sparked a small fire. Caused immediate engine failure stranding me 120 miles from home. Vehicle has 50,000 miles on it. This is an unsafe situation. This car is not covered under recall as it has the hemi. Maybe it should be covered.

The contact owns a 2013 Chrysler 300. While driving 50 mph, there was a loud noise and the vehicle shift lever independently moved from drive into neutral. The contact was able to place the vehicle back in drive. The contact stated that the failure was intermittent. The contact also stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there was a loose terminal on the battery and alternator. The vehicle was repaired; however, the failure recurred. The vehicle was included in NHTSA campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

The contact owns a 2013 Chrysler 300. While driving various speeds, the battery safe mode warning light illuminated on the instrument panel. The contact smelled a burning odor under the hood. The contact also mentioned that the radio became inoperable. The vehicle was taken to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was being repaired. The VIN was not included in NHTSA campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was approximately 34,200.

The contact owns a 2013 Chrysler 300. While driving 25 mph, smoke appeared from the front of the vehicle. The contact pulled the vehicle off the road, but was unable to place the vehicle in park or shut off the engine. Also, the doors and windows were inoperable. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and caused the wiring harness to melt. The battery was also destroyed due to the failure. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14v634000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.

Alternator went out. It's a recall on thousands of car but supposedly not this car. Car lost power will I was driving down the street. Smelled something burning. Had the same exact problem with my 2012 Chrysler 300.

Exact same symptoms customers are reporting for nhsta campaign 1v634000. However, my car is not covered because it has a 180 amp alternator and the recall is for 160 amp alternators. I had sudden electrical burning smell inside car and smoke coming from under the hood. Dealer replaced alternator under my service contract (out of warrant) so it cost me $100. 00 instead of 700-900 dollars. It pretty clear these 180 amp alternators should be included in the recall. Chrysler only cares about their bottom line. I want my $100. 00 back Chrysler.

On 7. 4. 16 at approximately 9pm, I was at a traffic intersection waiting for the light to turn green. Suddenly, my car radio shut down, and on the information screen, a ¿battery safe mode¿ message appeared. Then the lights went dim, the info-screen flashed white, and the windshield wipers started moving very slowly. At that point, I tried to put the car in neutral and shut it off, but the shifter was not responsive. Then, all the screens went out and the car died. I called my roadside assistance to come to either jump or tow my car. The technician showed up and tried to jump start the vehicle, but to no avail. The car was then towed to a repair shop. The repair shop discovered that the 180 amp alternator was fried (in their words) and the alternator fried the battery as well. The repairs totaled approximately nine hundred dollars! (note) the first new alternator they installed was faulty. For a car under 3 years old, maintained impeccably, this is ridiculous to have an alternator fail in such a short period of time. I filed a complaint with Chrysler corp. And discovered that there was a recall on a 160 amp alternator in the Chrysler 300. I asked and they advised me that the manufacturer for both the 160 and 180 amp alternators is the same. The recall (October 8, 2014) for the smaller 160 amp alternator is ; NHTSA recall #14v-634, and Chrysler recall # p60 respectively. It seems like the problem exists on both alternators. Chrysler corp. Should take a proactive and not reactive stance at this point.

The contact owns a 2013 Chrysler 300. While driving 20 mph, the vehicle stalled and the abs and traction control warning lights illuminated. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the battery and alternator needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The contact was made aware of NHTSA campaign number: 14v634000 (electrical system), but the VIN was not included. The failure mileage was 60,000.

While driving my 2013 300s the lights on my dash began to flash. A few minutes later my radio cut off and would not cut back on. About a minute later I got a message on the dash that said "battery saver mode". I had no idea what was going on and all of a sudden my the car just shut down. I had no control over the car, no brakes, no steering. . . Nothing. Luckily I was not in a position where I needed to avoid hitting other cars because I could not steer. I then started to smell burning rubber. After the car came to a complete stop the lights started flashing again and then the wipers came on. (they were not turned on. ) the wipers slowed and then the car went totally dead (again). I googled "battery saver mode" and saw that it was my alternator. I then saw that Chrysler had a recall out for their alternators so I called their recall center. I was told that, "yes, there was a recall. " and I had the right kind of car and the right engine but my alternator was 180 amps. (they only recalled the 160 amps. ) I read most of the complaints and their experience was almost identical to mine. And I also read that there were people with the 180 amps had the same experience and was also told the same thing as I was told by Chrysler ("at this time we only have a recall out for 160 amp alternators. Save your receipt and if and when we do a recall on the 180 amps we will reimburse you. "). Really!? my total cost was $1260 (alternator, battery and a belt). Come on Chrysler you know that these alternators are bad (both 160 and 180)! I guess until someone reports a death they won't recall the 180 amp. I would tell any buyer of the 300 to beware. I personally will never purchase a Chrysler again. (I have owned 2. ) no matter how cool they look.

Alternator failed ubruptly on 2/19/16 at approx 3pm I was driving home when my 2013 Chrysler 300 began to make a noise from the front engine area and I noticed what to seem like a rubber burning type odor. I kept driving and suddenly my battery warning light came on and a message on my console indicating "battery saving mode". Without further warning, my vehicle shut down in the middle of the road and almost collided with the vehicle in front. My daughter and I exited the vehicle when smoke began to fill the inside of the vehicle. I opened the hood and noticed the alternator was making a crackling and sizzling noise and a large amount of smoke was coming from the alternator. I attempted to turn the car on to roll up my windows and there was no power. I then called Chrysler roadside assistance and a tow truck was dispatched. The tow guy indicated that it appeared it was total alternator failure and as a result my battery was also "fried". The tow guy had to unlock the gears manually in order to manuver the car onto the towing bed. The vehicle was towed to rogers & rogers auto on 2/20/16 in the a. M. At about 12 noon the technician called to inform that in fact the alternator had failed resulting in damage to the vehicle's battery as well. He also indicated that this vehicle was not on the recall list but the circumstances were almost identical to the recall issued in February 2015. He suggested we call Chrysler customer service for information otherwise we would be responsible for all repairs.

The contact owned a 2013 Chrysler 300. The contact stated that the brake warning light illuminated. Upon pulling the vehicle over to inspect the failure, the contact noticed that the alternator assembly was on fire when the contact checked under the hood. The contact was able to access a fire extinguisher in the trunk of the vehicle and extinguished the flames. No police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and indicated that there was a manufacturer's recall, but the vehicle was not included in NHTSA campaign number: 14v634000 (electrical system). The manufacturer provided no remedy. The approximate failure mileage was 113,600.

2013 Chrysler 300. Consumer writes in regards to alternator assembly replacement parts issue, recall 3 14v634000. The consumer was informed the parts needed to be ordered and it would take two months.

I own a 2013 Chrysler 300 s. I noticed that my battery safe mode indicator light came on as I was driving. After driving a few miles on the highway I went to turn out of a turning lane and my windshield wipers stated moving without prompting and lights in my car started flashing, the radio went dead and the car completely died without the ability to steer, honk the horn or move, causing me to almost get hit by two cars before I could reach a safe place. The car did not restart. There was absolutely no power to the car. The car had to be towed to the dealership. I was informed by the dealership that my alternator is dead and that it also killed my battery.

I bought a Chrysler 300 about 10 months ago and started having problems 7 months later. The first problem was I got in the car to start it and there was no power, I called the Chrysler dealership to find where the battery was located. The next couple of weeks went to start it again still no power. I took it in for service and the battery was replace with a new one. A couple of weeks passed and I received a recall on the alternator, once again I took it in for repair on may 2015. Now this is memorial weekend go to drive my car once again and the car has no power and no one is open cause of the holiday to fix my car.