general problems of the 2018 Chrysler 300 - part 1

Date: February 22, 2026 via certified mail fca us llc customer care p. O. Box 21-8004 auburn hills, mi 48321-8004 formal complaint – safety defect (rearview camera failure) vehicle 1: 2012 Chrysler 300s (VIN: 2c3ccabg8ch273163) vehicle 2: 2018 Chrysler 300s (VIN: 2c3ccagg1jh300032) to the Chrysler customer care team: I am a loyal, multi-vehicle Chrysler owner currently residing in san diego county. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300s vehicles. Description of defect: in both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300s model. Legal and safety context: as you are aware, Chrysler has issued multiple recent recalls (including recall 24v-436) regarding rearview camera software failures. Furthermore, for the 2018 model, federal motor vehicle safety standard (fmvss) no. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested resolution: as a long-term supporter of the Chrysler brand, I am requesting a goodwill repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in san diego (chula vista/national city) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the national highway traffic safety administration (NHTSA) to document these failures. Sincerely, nicole lam.

The uconnect 3. 4 screen is delaminating, causing the screen to have “phantom touches. ” infotainment will call 911 and will change important safety features that “stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.

Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, especially during backing, and buttons will randomly be pushed. Chrysler, recall this issue. Thank you.

There’s been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn’t work at all.

Malfunction of display lcd screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. Lcd screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly jumps between screen settings.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Chrysler model 300s vehicle, 2018, repair service by an authorized Chrysler dealer in puerto rico, certified the replacement of original manufacturer parts of the power steering (rack-pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (rack-pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in puerto rico, causing an accident. Authorized workshop: bella retail group llc. D/b/a flagship Chrysler, flagship, extended insurance policy: premier insurance company.

The touchscreen that controls the heating, defrost, radio, and various items cycles from one screen to the next is turning on and off each selected item rapidly. For example: one minute the defrost will be on, the next the radio will appear, then the phone, next other items. As it does this, it shuts items off like the heat and defrost. I believe that to be dangerous as the windshield will fog over impairing vision and it is generally distracting my concentration from the road. I have been online and there are numerous complaint and forums about this dangerous issue that should be addressed by the manufacturer.

The computer issue has been on going for a while. The computer screen jumps around on its own changes air and heat settings, radio settings, blanks out on the rear view site while in use. Transmission skips on take off and bumps when changing gears particularly reverse and park. . . . . . Recently, last week, the car cut off in the middle of turning into a drive way no warning light or sign of distress. I attempted to start it and it just clicked like it was out of gas but wasnt. The (p) for parking kept blinking because it would not go in park completely so it never started . I had to use the parking brake to prevent it from rolling. I towed it to a auto repair shop and it was determined that there was an electrical fault with the fuel tank. So almost 1,ooo$ later it was replaced and its running however the transmission is not quite right. Im concerned about the fuel pump issue because it was sudden with no type of warning light etc. Theres been no "park outside recall' for this VIN# and I would like to know what I should to do to somewhat ensure my safety . Thank you for your consideration during this difficult time. I hope to hear back with a solution or advice.

My 2018 Chrysler 300 u connect radio screen is delaminating getting bubbles. It’s causing it to press random buttons uncontrollably which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. It’s very distracting, climate controls turn on and off on their own, it’s makes phone calls on its own. The backup camera isn’t working right, the car is available for inspection. The safety of me and others is put at risk because it’s very distracting and unsafe to drive like this. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio & it could easily cause a car accident. I have taken it to a Chrysler dealership where they told me I will have to buy a new one and it’s not covered under warranty. I personally am struggling financially and can’t afford it. I first noticed this a few months ago when the screen started getting big bubbles.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason. 8.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). My fuel gage is now not operating correctly. I have filled the tank up over 3 times and it only shows 3/4 of a tank.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners.

The vehicle's lcd screen has become DE-laminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication which is required in michigan. This is a safety hazard as it causes the driver (which I have 2 teen new license drivers using this vehicle) to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners.

The lcd screen is delaminated and additionally the control of the radio, air conditioning, navigation, and other features controlled by the screen portion of the car are dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. Most severe, the radio will turn on at full volume which is very startling to the driver. This is a safety hazard as it causes the driver to be distracted.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

I am asking for a recall based on the following issue. The vehicle's lcd screen has become delaminated which causes all features that are the controlled by the "radio" portion of the car to become dysfunctional and malfunction. The car will randomly beep, change air temperature and zone (defrost, to floor, to dash, and back) navigation will start, car will connect to "sos" multiple times in a row, loss of hands-free communication, etc. . This is a safety hazard as it causes the driver to become distracted in order to attend to the the incessant beeping and issues related to the ac/heat, navigation, radio volume, and sos calls, etc. ) this appears from Chrysler forums to be an issue among a large groups of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group (NHTSA) and to ask for a recall of the car for this reason.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication, and has attempted numerous times to call the sos function on the car. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation, radio(volume, etc. ) or trying to keep it from dialing 911. This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

My car radio is delaminated causing the radio or other controls to not function properly. Buttons are pressed without me touching the screen. Other Chrysler users have the same issues and it’s a safety problem.

Touch screen delaminating: the vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. This has also caused, twice now, the touch screen/I connect system to attempt dialing 911/assist emergency services without me touching the screen. This is scary. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ), and attempt to connect with emergency services. This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason due to the uconnect system/screen delaminating.

The touchscreen that controls everything is going nuts. Cant get the music to work anymore, air blows then heat. Back vizor goes up an down. Yes I'll take it wherever its distracting it can be taken anywhere to verify this I dont know who to take it too but I can cant see the warning messages cause its off majority.

2018 Chrysler 300 the vehicle's lcd screen has become delaminated which causes the backup camera to black out. The control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, stop navigation, cause the loss of hands-free communication. Reset radio stations. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Screen is delaminated. Will make random calls and do random functions. Very distracting while driving.

Stereo screen has become delaminated causing buttons to press on their own and distracts the driver.

My vehicle has a backup camera and also controls different functions of my vehicle the screen will completely blank or when I put into reverse the screen will show a distorted view on the screen or I will get bold colored lines on the screen with distorted views. I took a picture of the screen and took it to a Chrysler dealership while my vehicle was still under warranty the service advisor told me that he had never seen that before and they would have to keep my vehicle and see if it did it when they had it. I told him that I never know when it will do it .

Screen separation, causing malfunction in cars performance and safety.

Laminate is melting on uconnect interface for control panel for climate control, navigation, defrost/defog, and radio. It's an anecdotal problem for many Chrysler/Dodge owners when scanning internet forums. Chrysler/Dodge has been unhelpful in rectifying the situation. This defect causes "phantom" screen touches which causes the navigation system to skip around to different destinations while in use causing the potential for an accident as the driver suddenly must change course when listening to verbal prompts. Further, the "phantom" screen touches causes the climate control to randomly shoot up to blast hot air in the driver's face while driving. Also, defrost/defog cannot be set and relied upon because "phantom" screen touches turn them off at random causing a driving hazard.

While driving the touchscreen would randomly switch from one source to another creating a major distraction. The gps malfunctions and would give bad turn information. I'm visiting the dealership to see the issue so it can be safe to drive again.

Touchscreen delaminating causing the screen to bug out, click button, black out, malfunction. The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ).

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I demand a recall.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners. I ask for a recall of the car.

The vehicle's lcd screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to ac/heat, navigation or radio (volume, etc. ). This appears from Chrysler forums to be an issue among a large group of Chrysler 300 year model 2018 owners.

The large control screen appears to have "delaminated". At first it only affected radio controls causing loss of function and random acts. It eventually progressed to fail other functions controlled by this unit including seat and communications functions which caused the unit to intermittently adjust seat and more seriously call emergency numbers randomly. The random adjustments significantly affected the driving safety of this vehicle and impacted local emergency call centers with calls. The dealer confirmed the malfunction and was unable to repair the unit. The failures were intermittent and so there was no warning when changes happened.

Back up camera problem screen either turns blue or is scrambled. This has been going on off and on for the past year sometimes it happens immediately upon putting car in reverse and other times whine in the middle of backing up. The car is with the dealer now also door panels are separating from the front doors I have heard this is a common problem with these cars and I'm not sure if it could affect side door airbags.