general problems of the 2009 Chrysler Aspen

The contact owns a 2009 Chrysler Aspen. The contact stated while driving 35 mph, the vehicle inadvertently shifted from 4-wheel drive to 4-wheel low. The contact stated no warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that a family member arrived at her location and assisted her with resetting the 4-wheel drive. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 109,369.

The vehicle was parked outside. Probable transmission issue. The vehicle was in park. I started the vehicle using the remote start and the vehicle lurched forward several inches then settled back were it was. The outside temperature had been +- zero for several days. It did not repeat after being warmed up. It has never happened before. 116,000 miles.

I had trouble with a humming noise and popping under my vehicle for a few months. The humming got so loud that we could not hear each other talk to one another at all. It popped pulling out, going around a curve, going backwards, or slowing down. The humming stopped all of a sudden after it got very loud. My Aspen then fell toward the right side and smoke started shooting out from the passenger back tire when driving it. I then took it to the mechanic. He said it was very bad. The rear axle and rear axle bearing are destroyed and it will need a new rear end. This vehicle had no8 rear pinion nut recall completed on 1/13/2014. If the recall really solves the 2009 Aspen problem of the rear end axle and axle bearings from being destroyed then why am I now having to get a new rear end in December of 2019. I see complaints all over the internet about this problem with the vehicle after the recall was completed so now people are paying for repairs out of pocket. A $2500+ repair for a vehicle is an awful product flaw that Chrysler is not being responsible for. I have had cars for 20 years that I never had to pocket money like that for all their repairs together.

Chrysler case #: 29959728 vehicle description: Chrysler Aspen limited 4x2 sport utility 4-door I attempted to reach out to my case manager haley and my link has been disabled and her voicemail has yesterday's date. I have not received a call today from anyone at Chrysler corp regarding my case. I did speak today with mopar vehicle protection and they stated when Chrysler placed the max care coverage on my Aspen, they were suppose to place the powertrain wrap with the max care coverage. Per my vehicle info and the sales rep, Chrysler lifetime powertrain warranty was included with my vehicle purchase. I have spoken with jake and meka also with regards to this case and was advised by meka, my case manager should be contacting me back. Seeking assistance since haley x40612 is not in the office.

For no known reason my 2009 Chrysler Aspen 4x4 will engage on its own, I have repeatedly taken it in to the dealership (which by the way is horrible) they can not figure out what the problem is . However since I have a lifetime warranty they have claimed I need every single part covered under the warranty with not results. The first time I called the dealership regarding this I was told to bring the truck in immediately as this is an extremely dangerous problem due to the fact when it is engaged the truck will loose power. It engaged while I was on the freeway doing 70 mph and dropped instantly to 20 mph and would not go over 35mph. My overhead console, dash and radio at random go out. According to the dealership I needed a new radio 3 times each time the radio would start working again for the same reason it stopped, unknown. I turn on the turn signal they flash between left, right and hazard.

Description to be sent by email immediately following this transmission. Description email will bear this temporary file number. On a weekday sometime in may 2014, I stopper at a stop sign, without he engine fully heated up, turned the wheel over to make a left turn and pressed the accelerator pedal. Despite the fact that I had depressed the accelerator pedal, approximately 5% of travel, the engine remained at the standard 650 rpm curb idle speed. Holding my foot at that position, the engine remained at curb idle for approximately three seconds. The red throttle control lightening bolt illuminated on the instrument panel. Engine operation was otherwise normal. After about three seconds, the engine increased speed normally, the red light went off and I drove off without further malfunction. The check engine light did not illuminate at any time. At some point, in June 2014. The same malfunction occurred again. When opening the throttle from a standing start, the engine refused to respond to the throttle and remained at curb idle for approximately three seconds. The red throttle control light remained on for approximately three seconds, and the engine then resume normal operation. Again, the check engine light did not illuminate. For months, there was a very mild low rpm flat-spotting symptom. Specifically, once the car was in motion, small openings of the throttle produced only very mild acceleration, without hesitation. Pushing the throttle down a little further produced normal acceleration without a downshift. On July 19, 2014, I left the dealership and pulled out onto a feeder road. I noticed the flat-spotting again on the throttle opening at low rpm. I pulled into a parking lot, put the car in park and turned off the engine. I turned the key to on and once again followed the slowly depress fully calibration procedure. This procedure involved fully removing my foot from the pedal, at the end of the procedure. I turned the key off and then re-started the car. Instantly upon firing, the engine went to a 4000 rpm idle and stayed there. Updated 08/19/14.

My husband's truck and my Aspen are both affected by the n08 recall for rear axle pinion nut. We received the first notice of this recall several months ago, but the notice told us that the parts needed for repair were not available and that we would receive a second notice when they were. We have now received the second notice and I have called our local dealer, southern Chrysler Dodge Jeep, in lufkin, texas two times but they only had 3 or 4 of the parts come in and those are already promised to other customers. My husband and I are driving around in these vehicles with our 6 year old son, and no one is able to tell us when we might be able to have this fixed because they do not know when they will receive another shipment and each future shipment will most likely only be 3 or 4 parts. I would like to have the parts shipped to our dealership, reserved in our names, with instructions for them to contact us upon arrival. (2010 Dodge ram 1500 & 2009 Chrysler Aspen), or they can be shipped to us directly.

The contact owns a 2009 Chrysler Aspen. The contact stated that NHTSA campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The recall notification was received by the contact several months ago. The dealer was contacted and advised that they were unable to obtain the part from the manufacturer. The contact had not experienced a failure.