Roof And Pillar problems of the 2005 Chrysler Crossfire

The contact owns a 2005 Chrysler Crossfire. The contact stated that the rear window was falling inside the vehicle. The dealer (suburban Chrysler Dodge Jeep ram of ann arbor, 3900 jackson rd, ann arbor, mi 48103, (734) 662-3175) was contacted and stated that they could not just replace the window because the entire roof needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,246.

I have a 2005 Chrysler Crossfire. My car was parked in my garage and when I went out into the garage in the afternoon on April 2, 2010 I noticed the rear window in my convertible top was partially dislodged from the roof fabric. I called the Chrysler dealer where I purchased it immediately and was told by their service dept. That it was a common problem and that it would cost $2,200 plus tax to replace the entire roof. The bottom line is that the adhesive holding the window to the convertible top is defective resulting in it coming unglued. I purchased the 7-70000 maximum care extended warranty for $2,226 at the time of purchase of the vehicle. My Chrysler dealer has told me that this problem is not covered by the warranty. There is no where in the warranty that says this is not covered. I have written to Chrysler corp. At 27777 inkster road farmington hills, mi 48334, the director of damlier Chrysler service warranties, p. O. Box 2700, troy, michigan 48007-2700 and florida dept. Of insurance service warranties, 200 e. Gaines st. , tallahassee, florida 32399 and have not heard a word from anyone. I have 19,000 miles on my vehicle and it is continuously garaged. For the past 3 weeks I have not been able to drive my car because of this problem. Since Chrysler is aware of this problem so much to say that it is "a common problem" why are they not making good for it? and since I can not find a mention of this problem in the extended warranty, why isn't it covered. I would be glad to send you a copy of the warranty, just request and I will send.

The contact owns a 2005 Chrysler Crossfire roadster. While driving 30 mph, the rear window fell out of the liner. The contact took the vehicle to the dealer and they stated that the roof needed to be replaced. The part for the repair is currently on backorder and could be unavailable for more than a year. The estimated repair cost was $2,000. The contact will notify the manufacturer. The current and failure mileages were 22,800. Updated 07/17/09 updated 07/20/09.