Suspension Noise problems of the 2007 Chrysler Pacifica

The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving approximately 55 mph, a loud noise was heard from outside the vehicle as the steering wheel began to vibrate. The vehicle was towed to an authorized dealer. There were numerous parts replaced on the vehicle over a period of time including two tie rod ends, four shocks and a wheel alignment was performed with each repair. Most recent ly, the lug nut studs were replaced due to the suspension defect. The contact was uncertain of the location of the parts that were replaced for any of the repairs. The manufacturer was notified of the problem. The approximate failure mileage was 81,000.

We owned a 2007 Chrysler Pacifica car for 3 months, 46000 miles approx, when purchased. After the first 3 months of ownership, the rear tires went completely bald , wires poking out, the car was bottoming out on every bump. The springs were weak we were told. The shocks were broken, the tires were completely out of line and the dealer did fix at their own expense. 2 new tires replaced , wheel alignment, two new shocks, and supposedly springs fixed. At approx. 8 months later the vehicle was again bottoming out. Once again we were told shocks broken. Chrysler was contacted and replaced shocks, dealer did wheel alignment and a tie rod end was replaced. In approximately 10 months we again noticed the car was making noise and bottoming out. Once again shocks were broken and the other tie rod end needed replacing. Chrysler customer care was notified from the first incident and subsequently at each additional occurence. The dealer paid at the first occurence, Chrysler provided shocks at second occurence, on the last occurence Chrysler required an inspection by a Chrysler dealer. Another tie rod was replaced. We were told by dealer car was good to go. We took trip to pick up family at airport and had to be towed. Upon reinspection 2 days later, we were told 2 studs had completely broken off left rear tire, and tire could have come off on freeway at speeds of 65 mph. They also discovered two lugs on right rear tire were loose. This was the second incident where our safety was at risk. 4 sets of shocks 2 tires 2 tie rod ends and 3 wheel alignments later. Very unsatisfied. The car is a safety hazard on the road. Suspension design flaw???.