Car Accelerates On Its Own problems of the 2017 Chrysler Pacifica

While operating the vehicle - car unexpectedly accelerated! I quickly reacted and brought a car to a complete stop. Gas pedal broke off. Police and auto-insurer were notified. Police officer stated that broken gas pedal while driving = severe manufacturing defect; and that I am very lucky to come out alive. No one wants to bother with the repair � now returning this defective product to a loan-lender requesting terminate lease due to a car defect. Leasing agent�notified, doesn't respond. Dealership�refused to accept, each time I call � requests to deal with manufacturer. Chrysler � manufacturer-was notified; case was opened = in 2 hrs-matter escalated to the highest department supposedly, and that I would be contacted. My numerous and continues attempts for 2 months = customer care said repeatedly that, as to my particular case, they are instructed to only take my messages; would not transfer to any of the supervisors and declined providing any info. I've been repeatedly told that my case is with a special investigation unit; as I must wait for their call. At each call I'm denied any information or help as to that special investigation unit's address, name of the department, last name of the assigned agent, his title, phone number, contact info, everything literally. Lately, they've been simply hanging up on me. One time one rep said that legal department is holding the process. They reconfirmed-all my messages were delivered and accepted by my assigned case manager, who called our home once - may 9th w/out leaving a message. When I called displayed 586-274-8000 as chrystler grp, it said �old Chrysler non-working number�. Auto-insurer requires full coverage regardless of a defect. Auto-policy adjuster � can not repair for it's manufacturing defect. Loan-lender demands payments, knows defect, says �doesn't care� and not helping to get through to Chrysler.

While pulling up to garage vehicle unexpectedly accelerated causing vehicle to hit the brick wall between my two garages causing $2500 worth of damage.

On Thursday Feb. 15, 2018 in harlingen, TX I entered the expressway then planned to immediately get off as this bypasses a twisty frontage road. When we (my wife and another couple) got to the top of the ramp and on the exit lane, we could see that down the expressway there was an accident and all three lanes were filled with stopped traffic. As we approached the exit, the car suddenly started to accelerate at a rapid rate. I applied the brake and it would not work. I tried several times to try to stop the car, but couldn�t. It continued to rapidly accelerate. We went from 20 mph to very fast in a matter of feet. We had nowhere to go. We hit a tan car on the left back side which in turn flipped our car. It rolled several times then came to a stop on its left side up against the cement barrier. The car filled with a toxic smoke. It turned out to be what was in the air bags. We could hear people outside trying to break the windshield to get us out, but it wouldn't break. Several men reached up and held the door open which was on top now. They reached in and pulled my wife out. She was ok. The men opened the back hatch and got the rest out that way. We were taken to the hospital by ambulance. I refused treatment as I was fine. My wife was in a head brace as she said my neck was a bit sore. It turned out that she had a cervical strain and some bruising on her leg, arm and stomach. Our friend had some chest contusions, but was ok. His wife however, was in a lot of pain. Her stomach was swelling and she had bruising from the seat belt. She also had a compressed # l12 vertebrae. She was admitted and spent the night in the icu. The next day her husband said she was still in a lot of pain, but was out of the icu. She was released from the hospital wed. Feb. 21, 2018 to await placement in a rehab hospital.

On 11-15-17 my wife was driving our 2017 Pacifica, when she was parking (pulling in) it suddenly accelerated and hit a pole. I had the dealership do a scan code and there were no error codes. I just want to let you know in case there are others reporting the same problem.

2017 Chrysler Pacifica. Consumer writes in regards to unintended acceleration resulting in more than $4,000 in repairs. The consumer stated the manufacturer was notified, but could not duplicate the failures.