Eight problems related to seats have been reported for the 2017 Chrysler Pacifica. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Chrysler Pacifica based on all problems reported for the 2017 Pacifica.
Description of incident: on February 15, 2026, my 2017 Chrysler Pacifica hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power sliding door sensor failure: while my minor son was entering the vehicle, the power sliding door closed on his leg. The pinch sensor failed to detect the obstruction and did not reverse. This resulted in physical bruising and marks on the limb (photographic evidence maintained). Unintended passenger seat motion: while the vehicle was stationary, the front passenger power seat moved forward to its maximum limit without user input. I was seated in the chair at the time and was pinned against the dashboard before I could intervene. Electrical shock: my minor daughter received a perceptible electric shock upon touching the exterior door-handle button to open the sliding door. Components involved: electrical system seats (power) sliding door (power) injuries: yes (soft tissue bruising/marks to minor’s leg). Risk to safety: had the driver's seat moved forward without input while the vehicle was in motion, this absolutely could result in loss of control of the vehicle and an accident. Had the sliding side door continued to close on my son's leg, it could have caused severe injury. Had the electrical shock been worse, it could have resulted in burn or injury. The vehicle is available for inspection. It has not yet been inspected by the manufacturer, police, or insurance. The issues have not repeated at this point, although the vehicle was not used the last 12 days. I do not have confidence in its electrical components. There were no warning lamps, messages, or other indications of any problem with the vehicle.
The 2nd row seat headrest remains in the forward facing position (parallel to the ground) and not upright. The headrest won’t lock into the upright position anymore which is causing a major safety concern. The head rest will move up and down, but not lock into position. The passenger has to hold the headrest into the upright position or not use the seat at all based on safety concerns of head/neck protection in the event of an accident. No accident or incident has happened. The other headrest on the other side works fine for now, but one is broken. I am requesting this headrest to be replaced free of charge by the manufacturer based on safety concerns and safety protection necessary. In addition, this mode of seat and headrest does not work properly with car seats. We have had to uninstall the headrest in order for a car seat to sit flush with the middle seat so the car seat doesn’t rock back and forth.
Used car for a hour or two went home for 2 hours and went out to use the car again and the vehicle electrical system seems to have a short and the car has no power what so ever. Recently had intermittent electric issues the the drivers electric seat not working and then working again. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.
I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now I'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.
The 2nd and 3rd row are not compatible with proper car seat installation.
~tl the contact owns a 2017 Chrysler Pacifica. When a child seat was placed in the middle row seat and a passenger in the third row pressed the lever of the middle row seat, it would cause the seat to move forward. The manufacturer and a local dealer were contacted and stated that there was no locking mechanism to prevent the seat from moving. The contact felt that this was a safety hazard in the event of a crash. The VIN was not available. The failure mileage was 21,930.
I was driving my Pacifica and my grand daughter pushed the driver side stow and go button. The driver's seat moved forward and crushed me against the steering wheel. This function (the stow and go) should not work when the car is in motion. Chrysler said they could not fix this unsafe situation. Gastonia Chrysler Jeep Dodge ram said they can not fix this defect.
I have a 2017 Chrysler Pacifica. While you are driving, if someone pushes the driver's side stow and go button, the driver's seat will move forward and push the driver into the steering wheel. This stow and go function should not work while the car is in gear. It is a very unsafe situation. Chrysler says they can not fix the problem. There should be a recall on this problem or someone is going to get hurt.
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| Mid/rear Seats Assembly problems |