Table 1 shows one common seats related problems of the 2018 Chrysler Pacifica.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
The back seat stow and go on passenger side closes randomly on while child is sitting in the seat. We are using a booster seat, so when it hits the booster seat it can't close any farther on the child. I had it looked at by a mechanic which said it would cost $1500 to repair. We have had to pull over and luckily have been able to get it to reverse. The seat also will try to stow when I open the side door on the passenger side. This is a huge safety concern to me as death can and has occurred in the past months.
The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching into place both during operation and while stationary, leading to it sliding forwards/backwards with the vehicle in motion. The seat that experienced the failure is at present still avaliable for inspection - and the issue occurs frequently enough that a diy fix can be found online. However, given that the faliure occured without any human interaction with the failed component, it seems prudent to report it here. No warning lights or prior symptoms appeared prior to the issue surfacing. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
We had the seat fail on one of our middle row seats. It lines up with a dealer service, and we believe the dealer probably broke it while performing other work, but we don't have before/after videos or anything like that to prove it. The issue is that there is a plastic piece that breaks, which means that the seatback no longer locks. . Read more...
The back of the second row bucket bucket will no longer latch in place, and free floats forwards and backwards, the bottom latch of the seat is also not longer catching and holding the seat in one place and moves all the way forwards in backwards. This is the second time this has happen, with a car seat installed. This caused the car seat to be the at the incorrect angle for the age, height and weight of my child. The latch mechanism that holds the seat back in a fixed position, and the seat in a fixed location both failed. In the event of a crash the seat back would swing forward causing the passenger in that seat to be hunched forward, along with the passenger to be pushed into the front passenger seat. The dealership repaired this same issue several years ago and it has since happened again. We took the car to the dealership today but they were not able to take in for a repair. There were no warning for this defect, just looking back and seeing that the car seat was no longer at the correct angle, and when removing my child from the car feeling the seat back, and seat base free moving in my hand.
Middle passenger side captain seat becomes unlocked. The back rest does not stay locked and when falling forward the seat lifts up and unlocks and slides forward. You just bounce around in the seat.
I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •the third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. •the rear liftgate, which starts to open and then immediately closes without completing its cycle. •the passenger-side rear entertainment screen, which is completely non-functional while the driver’s side screen works normally. These issues have severely impacted the usability and reliability of the vehicle. The third-row seat and tailgate problems, in particular, compromise safety and convenience—especially for families with children. The third-row power seat design lacks a manual fallback, which could leave passengers stuck in emergency situations. The liftgate’s failure to open fully and the battery system’s unreliability and constant need for replacement (around every 1. 5/2 years) has left my stranded countless times. These electrical issues need recalls and solutions.
The contact owns a 2018 Chrysler Pacifica. The contact stated while utilizing the cargo area, he noticed water inside the vehicle behind the third-row seats. There was an abnormal moldy odor inside the vehicle. The vehicle was taken to the dealer and inspected. The mechanic located water in the bottom of the seam under the third-row seat. The vehicle was not repaired. The manufacturer was contacted, and the contact was provided a case number. The approximate failure mileage was 28,000.
Rear seat anchor broke out of floor board when a child sat in the seat. This is a major anchor point for the seat system. If there had been any sort of accident, the seat and occupant could have easily broken free from the vehicle. I took the vehicle to my local dealer, who took pictures and sent information to their area manager. The recommended repair was to take it to body shop and that they wouldn’t be responsible for the repairs. This is clearly a manufacturing defect that the weld on the anchor did not penetrate into the floor board. I can be contacted for more information and inspection.
This vehicle comes equipped with stow n go middle seats. It is a useful feature for sure. However, upon placing one of the seats back into its locked position, the headrest would no longer stay locked in its upright position. Upon taking the headrest apart to try to fix the issue, I found a very cheap plastic mechanism inside that had snapped. This very flimsy plastic piece is very much liable to fail in an accident, and cause the headrest to flop forward and not provide the support required.
The engine start/stop feature of this van is faulty and Chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again Chrysler is aware and only offered an extended service agreement.
3rd row Pacifica seats have a button to recline seats back and forward within reach of children in car seats which causes car seats to become loose and no longer installed properly. This is a family vehicle and I am concerned this will cause injury because there is no way to disable or child lock the seat recline. Attempts to contact the dealership and Chrysler customer service has led to no immediate resolve or acknowledgment that this could cause injury to children in car seats. The button is available for use while the car is in motion or parked.