Power Steering Failed problems of the 2018 Chrysler Pacifica

In the fall, the entire electrical system failed leaving my car completely inoperable. This happened while driving the vehicle with my kids in the car. Thank goodness we were in a safe neighborhood going at a slow rate of speed. It took over a week to "fix" the problem and was give a whole new "computer". On Saturday 3-2 at 10:30 pm, I was driving with my children on the ohio turnpike going 70 mph when then power steering failed. I had to pull off the road. I did not have control of the vehicle due to loss of steering and had to pull the wheel hard to the right to get off the road. Thank goodness, I was in the right lane. If I were in the left lane on the highway, it would have been potentially fatal. Both occurrences could have caused serious injury or have been fatal. We researched the issues and found a nytimes article on these failures. This car has put my family's safety in danger.

Tl the contact owns a 2018 Chrysler Pacifica. While driving 65 mph, the vehicle lost power. In addition, the power steering failed and the steering wheel was difficult to turn. Also, the emergency flashers were inoperable, the temperature gauge increased to high, and the vehicle failed to engage into gear. There were no warning indicators illuminated. The vehicle was towed to landmark Chrysler Dodge ram of atlanta (5745 peachtree industrial blvd, chamblee, GA 30341, (678) 825-3200) where it was diagnosed that two batteries failed and needed to be replaced. The vehicle was repaired; however, the contact had concerns about the safety of the vehicle. The contact called 911 for assistance during the failure. The manufacturer was contacted and provided case number: 57793693. The failure mileage was approximately 10,000.

Driving at 45 mph in very light traffic, the power steering on the vehicle failed in 'turning traffic' making it near impossible for my wife to physically be able to correct the direction of the vehicle. She came to a complete stop as the vehicle was unresponsive with an error being reported on the driver information center located center/dash where the error reported was that there was a power steering failure and the vehicle should be taken to a Chrysler dealer for immediate service. Problem: power steering fails action taken: stopped, restarted and error message was no longer present. Tried on 3 separate occasions to reproduce the issue without success. Note: I have been unsuccessful in reproducing thi.