Rearview System Braking problems of the 2018 Chrysler Pacifica

Reverse camera screen remained on after reversing and during a ~30 minute drive. Stopped vehicle, shutoff engine, opened door to trigger interior electronic shutoff. Restarted vehicle and backup camera still remained during drive until eventually changing to full blue screen with "camera system unavailable" message at the top. (photo available) the event occurred during extreme winter weather in oklahoma 1/30/2023 and is an obvious safety issue. The constant rearview display while driving is very distracting and disorienting. Additionally, the vehicle climate control settings for defog, heat, and other settings are unavailable for determining and adjusting to external environmental conditions, as experienced during the winter weather event leading to full interior fogging and reduced visibility (another mechanical safety issue prevalent to this vehicle series). This issue is found under NHTSA campaign 19v886000 for 2018-2019 year models however, our VIN is not included. I contacted the original dealer service department, and they informed me of no related recall for our specific VIN as well. I contacted fca/Chrysler customer service in reference to recall ve2 as indicated in NHTSA recall 19v886000 and informed no recall as well and no other assistance or direction. Our vehicle VIN should be included in the recall.

On 06/10/2022, the uconnect system began to randomly reboot including within 30 to 60 seconds of starting the vehicle. If in reverse during a reboot of the system , the rear cross traffic sensors no longer provide alerts and the rear camera is disabled while the system reboots. The system then reboots every 2 to 4 minutes after. Additionally, the gps no longer accepts coordinates for navigation, clock or date.