general problems of the 2019 Chrysler Pacifica

The contact owns a 2019 Chrysler Pacifica. The contact stated that while stopped at a traffic light, the vehicle lost motive power and the engine shut off. The contact was able to restart the vehicle. Additionally, the contact stated that while driving in reverse (r), the rearview camera displayed a frozen image. The dealer was notified of the failures. The contact stated that the failures were known issues for the vehicle model. The manufacturer was notified of the failures and advised the contact to report the issues to the NHTSA hotline. The failure mileage was approximately 112,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the back over camera image remained on display while driving. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA campaign number: 20v191000 (back over prevention). The failure mileage was approximately 48,000.