general problems of the 2020 Chrysler Pacifica - part 2

All of a sudden while driving 40 miles per hour, “service charging system” warning showed up on dash, asked to put car in park and unable to accelerate. Car stopped working in the middle of a busy road, unable to be restarted for 10 min.

Vehicle completely lost all electrical and drivability components while driving. Car could not be restarted or shifted into gear to get out of lane. Gave multiple warning lights. Vehicle was towed to dealership and was assessed a few days later.

The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds with the auto start/stop, and electronic throttle control warning lights illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure, and no error codes were retrieved. The dealer replaced the battery; however, the failure recurred with the brake warning light illuminated. Additionally, while the vehicle was being taken back to the dealer, the vehicle unexpectedly rolled backward while the transmission was shifted into drive(d). The dealer test-drove the vehicle; however, no error codes were retrieved. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The vehicle, shortly after starting, says service charging system and loses power completely. Power steering goes out along with any brake assist and no gas pedal power. I’ve almost hit several cars while trying to regain control of the vehicle. When I finally get it to stop, the work around I’ve found is to power off the car for a few minutes, power it back on, then it’ll work. But this happens about once a week. The dealer attempted a repair once but issue persists. We’re taking it back in. But based on online forums, this is a dangerous and widespread problem with the Pacifica hybrid. Please investigate! I have kids. Thanks!.

On July 30th 2022 the van suffered total loss of motive power while driving on a rural highway at 65mph. The incident put my family as risk as I was required to coast the car off of the side or the road to keep from becoming an obstruction to traffic. If the incident had occurred on a 3 lane highway or in heavier congestion I may have been unable to pull off the road before losing my momentum. The van showed no prior indication of malfunction until it shuttered as the engine stalled. Following the shutter and loss of all forward power the car dash produced a check engine light followed by a warning to pull over and place car in park. I pulled over to the side of the road and was able to place the car into park and shut it off. After that the car would not start or shift out of park and only displayed "service charging system" on the dashboard. The car was then towed to the nearest Chrysler dealer (watson benzie, llc 1514 benzie hwy benzonia,mi49616-9650) where it was determined that "power inverter module" had failed and needed to be replaced. As of September 19th 2022 the car is still at the dealer awaiting a replacement part. The damaged part should be available for inspection.

I was returning home from a road trip and with five miles left the accelerator stopped working and the check engine light came on with the service electrical system message. I was able to safely coast to the side of the road. It started working again but it stopped working 5 more times and barely made it to my driveway. It’s been in the shop since 7/6 and now they say a new hybrid transmission will be in on 8/3. This is the worst situation that I have ever had with any vehicle!.

My car has been going thru the refresh for gas and oil for the last few days. The motor has been running to empty out the "old" gas. So today, I took it thru a car wash on a conveyor belt system, with cars behind me. At the end of this I went to put it in gear so I hit the brake from the neutral position and put it in drive. I hit the gas and it went nowhere! there was a note on the dash that said I had to put the car in park, hit the brake and then put it in gear. I did this and it finally started to move. The car and five others behind could have been in serious trouble if I didnt get this figured out quickly, damn close to causing a wreck inside the car wash. Now you tell me why a safety feature almost killed me?????.

While driving at freeway speed a check engine light came on follows by “service electrical system “ then limp mode which limits the vehicle to 40mph. Very dangerous on the freeway. Luckily we made it off the freeway but the vehicle locked itself in park gear and began to make loud grinding noises with wipers going on randomly. This happened in a busy intersection. Car was inoperable had to be towed. Would not roll so flat bed tow was not possible. Dealer says the 12v battery was bad and it also needs a new transmission. If a 12v battery caused this to happen, this is a serious problem that could lead to a bad accident. Many more accounts of this online and youtube.

Driving from PA to GA when after 775+ miles, and twenty five minutes from our destination we received an message indicating to pull over safety as the vehicle was coming to a stop. Three kids in car seats stuck on the highway waiting for a tow is not comforting. The car dealership plugged the vehicle into a charger and they indicated everything appeared fine. On the next leg of our journey driving to FL, we went about 350 miles before receiving the same message and braking down yet again. The engine eventually turned back on after 35 minutes and I was able to pulled into a charging station two miles away. We charged it 45% and make it to our destination some 175 miles later. We took it to another Chrysler dealership in FL and they indicated their was an issue with some temp sensors and performed updates to the hybrid control processor software. The three error codes we rec'd were: "stop safely, vehicle will shut off soon," "service charging system," "battery conditioning leave ignition in run. " there may have been a fourth. This is an extremely dangerous issue. We were fortunate that it happened in daylight hours and were able to pull off to the side of the road. Pray that we make the 1,200 miles track back to PA safety.

Severe shaking, or rough idle, when in park or drive but at stop. Chrysler dealership was washed their hands of this issue. I have had it in at least 4 times for rough idle/shaking issue. Has yet to be resolved and is still under warranty.

While driving on electric only power at highway speeds, the van stalled. The dash showed "put vehicle in park to restart" and I had to pull over with no ability to accelerate, come to a complete stop, and place the vehicle in park in order to start the van again. This happened several times, the dealership was unable to recreate the stalling issue, but found two codes stored from the check engine light coming on just prior to the stalling: p0a43 - drive motor a position sensor circuit intermittent p0a3f - drive motor a position sensor circuit both Chrysler and the dealership initially refused to attempt any repairs, and wanted me to take possession of a vehicle that is randomly stalling at highway speeds, which is extremely dangerous. When I refused and pushed them to actually address the codes, they decided to replace the transmission, which houses drive motor a. This same issue and process has been repeated with Pacifica hybrid models ranging from 2017-2021, and is widely reported on the website Pacificaforums. Com.

On my Pacifica hybrid the vehicle drivetrain loses all power and requires the driver put the vehicle in park and turn off the ignition and start the vehicle again. Typically this happens when both of the following conditions are met: 1) battery for the hybrid drivetrain, not the 12v accessory battery, runs to 0% or less than 1% state of charge 2) hard braking or sudden braking or braking when going down a hill. The hard braking seems to overwhelm the recharging system when the battery is at 0% causing a powertrain shutdown and all kinds of error lights flashing. It eventually ends with a "service charging system" message. . Read more...

The vehicle is an electric and gas hybrid vehicle. While driving the vehicle at highway speeds, the vehicle goes completely dead. There is no power to accelerate, no power steering, reduced braking. This happened in June of 2020 and the vehicle had to be towed to the dealership. The dealership had the vehicle for approx. 3 weeks to repair and a new electrical inverter was installed. A similar event happened on 04-13-2021, however this time once the vehicle went dead and the vehicle coasted to a stop, after trying to turn the vehicle back on it was again under power. The vehicle was able to be cautiously driven to the dealership and at the time of writing this it is being services for this issue. In both the June 2020 and current situation, there was an error code stating "service charging system". In both circumstances, this has occurred at highway speeds with significant urban traffic. My wife was driving the vehicle this last time with our child in the vehicle. When this happened she was on a one lane express lane where people travel at the highest highway speeds. She was so concerned about getting struck by another vehicle she considered having both of them depart the vehicle and cross multiple lanes of traffic to get to safety. It is extremely dangerous for the people in the vehicle and for cars around the stalled vehicle. Thankfully they did not get struck.

Went for 1st ever oil change, technicians noticed coolant reservoir was empty (should never be) and there was leaked coolant all over the engine and bottom of cars protection pads (bad issue). Told me (get it to the dealer immediately), which I did, taking it to phillips Chrysler of ocala. In order for my engine not to blow up. I have been driving this for 7000 miles since I purchased it with zero miles. The dealership technicians said (they have never seen this condition) it came from the Chrysler oem plant this way, said that all the bolts to the coolant temperature housing that fits onto the engine block with bolts were completely loose and the only way for this to happen is that the operator at the manufacturing plant that attaches these units to the engine did not or forgot to bolt down completely the cooling unit to the engine. This is gross neglect on the part of t he oem and could have easily caused the engine to freeze or blow. Call phillips Chrysler in ocala FL at 352-732-7577 and ask to speak to abriel archer about mr. Knauer's Chrysler Pacifica v6.

Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometimes it occurs in parking lots at less than 15mph and other times at highway speed above 65 mph while cruising. This has caused the engine and transmission mounts to fail prematurely. When it was taken to the dealership multiple times, the service department said they could not replicate the issue but opted to reset the computer anyways. This fixed it for about 2 weeks before the issues came back. A computer reset will wipe the transmission shift learning but with normal daily driving it comes back. This should not be considered "normal" or expected behavior.

The transmission lurches or stalls. A check engine light will come on and says to service the transmission. While moving it will automatically detect a problem them engage the parking brake. While the check engine light is on, it will not go into gear. It will put itself in park if I try and out it in drive or reverse it just wont move. Has been going on since 6,000 miles and Chrysler constantly tells me there's no problem and it's normal. Now at 50,000 miles and it's still a huge issue. Chrysler has failed to document every time I've complained about it. Refused to give service records.

Tl- the contact owns a 2020 Chrysler Pacifica. The contact stated that the vehicle experienced an control acceleration for 20 second, the check engine warning light illuminated, the brake pedal was losing the ability to hold the vehicle, the engine rav up to 7000 rpm and there was a ticking noise coming from the engine after the vehicle cool down. The vehicle was restarted and was driving to champaing Chrysler Dodge Jeep ram dealer, (1906 moreland blvd, champaign, IL 61822) but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200. The VIN was not available. Aw.