general problems of the 2021 Chrysler Pacifica - part 2

153 problems related to electrical system have been reported for the 2021 Chrysler Pacifica. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Chrysler Pacifica based on all problems reported for the 2021 Pacifica.

36 Electrical System problem

Failure Date: 11/14/2024

Dear sir, I am submitting this formal complaint regarding severe misconduct, fraud, and reckless endangerment committed by Hyundai escondido, Hyundai motor America, and ally financial in connection with the sale and financing of a dangerously defective 2021 Chrysler Pacifica hybrid touring awd (VIN: [xxx] ). 1. Background of the case on [xxx] I purchased the above-referenced vehicle from Hyundai escondido under the representation that it was a Hyundai certified pre-owned (cpo) vehicle that had passed rigorous manufacturer standards. The dealership provided me with a carfax report showing no prior accidents or major repairs and falsely assured me that the car was in excellent condition. However, immediately after purchase, I discovered that the vehicle had severe hidden defects, including: •extensive flood damage, which was concealed at the time of sale and significantly compromised the car’s electrical and safety systems. •prior frame and structural damage from an accident that was never disclosed. •critical electrical malfunctions causing the vehicle to swerve uncontrollably on its own, without any driver input. •severe safety risks, which nearly resulted in an accident with another vehicle carrying a baby on board. •substantial mechanical and structural issues requiring over $20,000 in repairs, making the car unsafe and unusable. Despite reporting these issues on the first day of ownership, Hyundai escondido refused to acknowledge or rectify the matter. 2. Hyundai escondido’s role in fraud and misrepresentation •knowingly sold a flood-damaged and structurally compromised vehicle without disclosure. •misrepresented the vehicle as a certified pre owned. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

37 Electrical System problem

Failure Date: 10/21/2024

My wife was driving driving the vehicle on October 21st, 2024. She was shifting from park to drive just after our children got out of the vehicle in the school parking lot when the whole vehicle froze up and the dashboard lite up with all error lights including the engine light. It was flashing "service hybrid battery system", "service transmission", "turn off parking brake" and the vehicle began to power cycle on and off, then on with gas motor, then on with electric motor. The vehicle could not be powered off and it could not be shifted out of gear and the parking brake could not be disengaged. The tow truck had to drag our Pacifica onto the flatbed while it continued to turn on and off and cycle through the engine and hybrid system. This vehicle has 36,000 miles and just had the transmission replaced under the "recall for hybrid transmission systems" this is the second time this has happened, it originally occurred at 7000 miles and after the dealer had it for a week we were told there was no problem. The dealer had to pull a bunch of fuses and the 12v battery to get the vehicle to stop turning off and on, the same thing happened this time when it was dragged off the flatbed at the dealer.

38 Electrical System problem

Failure Date: 10/11/2024

Two things: my auto start/stop often shuts off, and the display reads: "auto stop/start is disabled/hood open," though it's not. I also often get a "service stop/start system" notification and the car will require a restart before it will allow me to shift it back into gear and turn off parking brake.

39 Electrical System problem

Failure Date: 09/13/2024

I was driving in the highway with both of my kids in the car. We were driving from ohio to alabama. While on the highway, the vehicle shut down into a disabled mode and displayed the message “stop safely, vehicle will shut off soon”. It did this a total of 5 times on our trip down to alabama.

40 Electrical System problem

Failure Date: 09/04/2024

We noticed our van having issues getting stuck in gear and then jerking to get out of the gear. After doing further research it seems to be a common issue in 2021 Pacifica vans. The next issue is electrical. Our van rear door opens if we are too close to it with the keys and now the sliding door will not open. They just fixed a recall regarding the entertainment system and back up camera. The entertainment system is still having issues. When we start the car up the system will reboot itself.

41 Electrical System problem

Failure Date: 08/15/2024

The battery coolant is leaking from the rear of the vehicle.

42 Electrical System problem

Failure Date: 07/07/2024

The ess battery fails constantly and manufacturer will not find problem and just replaces battery. When the ess battery fails it drains the main battery which then leaves the driver and its occupants at risk of being stranded. The transmission is an electronic transmission and if the battery fails while driving that could compromise the occupants also. We have had to have the battery replace twice and a third time tomorrow 9/21 if the dealership will "fit" us in. The ess system will tell you it is unavailable but only after the battery has failed.

43 Electrical System problem

Failure Date: 07/07/2024

I am having a problem with my under-warranty (32,000 miles) 2021 Chrysler Pacifica which the service department at my dealership appears unable to help. I was driving on an interstate in stop-and-go traffic for a couple of hours. It was a very hot day, temperatures well above 90 degrees. Six times over 15 minutes the following occurred: while coasting/braking, so at low rpm the engine turned itself off I braked to stop the vehicle the vehicle put itself into park a message on the dash said to place my foot on the brake pedal and press the button to start the engine I did so, and the engine cranked for an unusually long time, becoming longer each of the 6 times, before eventually starting by the last time we were doubtful it would start at all after the 6th time I cut my long-distance trip short, turned around, and came home in normal (not stop-and-go) highway traffic conditions, with no more engine failure. The check engine light did not turn on, and no service codes were generated which could have been related to these power failures my local dealer's service department (pohanka in salisbury, MD) tested the alternator, starter, and battery and found nothing wrong. They did charge the battery up a bit, saying it took only 20 minutes. They have been unable to re-create the problem, which is not surprising, due to the unique conditions under which it happened. They say there is nothing they can do about my problem under warranty because there is no code and they can't reproduce the problem, so they want to give me back a vehicle that we know behaved unsafely six times under dangerous conditions. Engines failing without warning on interstates are likely to result in being rear-ended. I see online that the hybrid model of the same model year has a recall for exactly this same issue, so it is not a new issue for Chrysler, although maybe new-ish for my non-hybrid model of the same vehicle.

44 Electrical System problem

Failure Date: 07/05/2024

I purchased my vehicle from autonation Chrysler Dodge Jeep ram spring - 21027 I-45, spring, TX 77388 on or about April 15, 2021. I began having trouble with the electric/gas drivetrain around January 30 of 2023. The vehicle lost all power, as well as throttle and proper braking response. I brought my vehicle back to helfman Dodge Chrysler Jeep ram fiat at 7720 katy fwy a, houston, TX 77024 for repairs on February 6, 2023. The repairs performed seemed to have worked until [xxx]. The most recent event on [xxx] my Pacifica hybrid lost all power on the highway. While attempting to pull the vehicle off of the highway it abruptly entered its parking gear at 5mph, almost causing a rear end collision from the semi tractor trailer following behind us. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

45 Electrical System problem

Failure Date: 06/16/2024

Traveling down interstate 15 south in escondido at approximately 73mph. In the fast lane and moving left into the car pool lane the vehicle lost all motive power and the error "service charging system" came up on the dash then flashing back to "shift to p to start". We were able to make it to a very small emergency lane on the left side of the interstate. Had to power vehicle off and restart twice before be regained motive power. There was a very good chance that we would have been stranded in the middle of the interstate with wife and 2 kids in the care on an 85 degree day. We were able to make it off freeway with "check engine light showing" but no other errors on the dash. We were able to drive home 7 miles and will tow the Pacifica to the dealer tomorrow. This is the second time this has happened and could have had a horrible outcome.

46 Electrical System problem

Failure Date: 06/13/2024

My car has the 03a recall, and had the software update in March 2024. In summer 2024, I got the red turtle, "stop, pull over. Your car is going to stop" warning, my car stopped moving, etc. I was able to get it restarted and cel came on and has been on ever since. I took it in for the open recalls (66b), and state inspection, as well as the liftgate recall that was performed by the dealership but the liftgate has never worked since then. They stated that all the recalls except 66b were completed and when I asked why I had gotten the stop now message after the software "fix" was done, they had no answer. I provided them with research stating that Chrysler had issued an unlimited lifetime warranty for these transmissions, since that is where the short is located that is causing the cars to stop. They have insisted since then that the transmission isn't the problem; that my hybrid battery is the problem. I have had no issues that would indicate the battery is the problem, but plenty to indicate the transmission is the problem. My car's been in the shop since March 17, and it is April 27. The new battery was supposed to be in on April 10, but there is still no eta. I have a star case and a case open with customer cares, who has been absolutely no help in getting this problem actually fixed. Despite my providing the dealership and customer cares the necessary information stating that the new transmission is the only repair that will stop the car from stopping randomly, endangering myself and my family and other people on the roads, they continue to encourage me to "trust the engineers" and let them replace the battery. They are refusing to fix the issue, and I will not drive that car until it's properly fixed. This transmission issue is creating death traps and there is a known fix that even Chrysler has acknowledged by issuing lifetime warranties on the transmissions affected by this recall, yet the dealership and Chrysler cares refuses to perform the fix for it.

47 Electrical System problem

Failure Date: 06/09/2024

I was backing out of the driveway. I had all the safety features on, and I was checking my surroundings. Typically, the blind spot and front sensors would alert me to dangers. However, on this and many other occasions the warnings didn't alert me to danger on my passenger side that I couldn't see. This resulted in damage to the front quarter panel of my van as well as damage to the bumper. The body shop said it would cost at least $5000 to repair the damage. I can't afford that; in turn I am driving around with the damage.

48 Electrical System problem

Failure Date: 05/17/2024

Vehicle has suddenly went into low power mode while driving three times. Was towed to shop each time to find no issues besides codes. Codes were cleared and vehicle was returned. Now vehicle is in the shop at Chrysler due to a service charging system code for the hybrid system, causing the vehicle to not start or shift out of park gear. Vehicle has 58,000 miles and is not covered under the battery warranty with only 2 thousand miles remaining on the factory power train warranty.

49 Electrical System problem

Failure Date: 05/03/2024

For the 3rd time after driving approximately 200 miles, the vehicle has shut down on the highway. I receive a warning instructing me to pull over safely because the vehicle is shutting down. All three of these times happened on interstate highways. Two times this occured on the NJ turnpike. My husband is disabled and the process of getting off the highway - involving exiting our vehicle and getting into a tow truck is frightening and daunting. By this third time I figured out that we can cool the vehicle by waiting. Which we did because this last breakdown happened again on the NJ turnpike. I had 3 dogs with me in addition to my handicapped husband. I could not imagine getting out into the lanes of traffic with the three dogs and the disabled husband. I waited 45 minutes and the car started and we were able to proceed 10 miles. At which point we were several miles from the exit off of the turnpike. We were now within 7. 5 miles of a dealership. We were instru cted by the vehicle again to pull over safely because the car was shutting down. We waited another 30-45 minutes. Managed to get off the highway. Now within 1. 5 miles of the dealership we were told again to pull over. We waited again and made it to the dealership. The codes were the same codes we had on the April 7 breakdown -- the February breakdown also had our car not being able to start. I bought a used Chrysler 2021 Pacifica hybrid that has broken down for the third time with the same codes p1a9a, p1a9ae, p1a21, and p1aa2, and the low-temperature active pump is suspected to be the issue with battery cooling and heating.

50 Electrical System problem

Failure Date: 05/01/2024

On two separate occasions (on April 30 and may 1, 2024), my Chrysler Pacifica's engine suddenly lost power while driving on highways. I was served with an error "stop safely. Vehicle will shut off soon. " after a few minutes on the side of the highway, the vehicle was able to start again and drive. After the first incident, I drove to a Chrysler dealership, who plugged in a portable computer to check for error codes. Despite the severity of the issue, the vehicle's onboard computer recorded no errors. Since then, I found that the NHTSA is aware of the problem (NHTSA action number rq24004) related to a wiring harness short circuit. Chrysler's supposed "recall" only entails a feature to supposedly allow time to pull over safely. I enjoyed no such time. I lost power immediately and had to immediately traverse multiple lanes in busy traffic to pull off the road.

51 Electrical System problem

Failure Date: 03/31/2024

I was driving home from a trip of 208 miles. I drove to bethlehem PA 208 miles, was there for 4 hours and was returning home driving another 208 miles. I did not plug in my plug in hybrid prior to leaving bethlehem, PA. When I was less than 10 miles away from my home, lights came on and my dashboard said "stop safely vehicle will shut off soon". I have a picture of the dash. In the upper left hand corner was a picture of the battery on the right lower corner a picture of a plug. I had 288 miles range left on my gas. My husband is disabled and the police officer who pulled behind me had to close a lane of traffic on the interstate highway (I-84) to allow him to disembark the vehicle at 8:30 pm and to reenter the tow truck that towed us off the highway.

52 Electrical System problem

Failure Date: 03/06/2024

When at a red light or while driving car throws its self into park and then powers off immediately and this isn’t safe with my children in the car while drive it’s also happened while driving during traffic car just throws its self into park and powers off.

53 Electrical System problem

Failure Date: 03/02/2024

Vehicle was having driving issues for months and dealership could not identify the issue. Van showed "check engine" light, stopped using electrical propulsion (while fully charged), and engine started making a lot of noise during driving. Vehicle was kept off the highway until it could be taken into the dealership for service. Dealership identified issue as battery pack coolant heater and replaced it.

54 Electrical System problem

Failure Date: 02/27/2024

I was traveling at highway speed. The hybrid was utilizing mostly the battery. I needed to accelerate to the speed of those around me. The van switched from just battery to utilizing battery and gas power. About a minute after it switched, the engine completely shut off. A warning flashed up on the dash display to “stop safely vehicle will shut off soon”. The engine shut off. I could no longer use the gas, the only thing I could do was coast to a stop. This was very terrifying because I was traveling at such a high speed on the interstate. I immediately put on my hazards and coasted to a stop. This was harmful to others on the interstate because they had to slow down behind me or get around me. Eventually when I was slow enough, I managed to coast onto the shoulder and come to a complete stop. I was able to reproduce the problem upon restarting the vehicle. I have taken the van to a dealership but they have not been able to look into it yet. The engine light is now on in the vehicle. This happens consistently at high speeds.

55 Electrical System problem

Failure Date: 02/26/2024

As I was leaving my son's school parking lot - moments away from an on-ramp to a major freeway - an error message flashed on the dash saying "service charging system" followed by a message about the vehicle's speed being limited and a red turtle icon. The van instantly was driving strangely. Since I was in a parking lot, I turned everything off and waited for the van to shut down completely. I restarted the van and the warning messages were gone, but the check engine light remained. The van showed more than 15 miles of battery mileage remaining. The week prior, we had taken it into the dealership for the open recalls to be repaired, so we took it back for this issue. The dealership just messaged me saying the van is ready to be picked up and that the charging system was just low. But it still had nearly 1/2 the battery left when this happened! the dealership went on to say, "so here is the deal, we could not verify the concern at this time. There are no codes in the system, nothing to really test for. I can have someone drive it and see if anything happens, but without being able to duplicate your concern, we cannot diagnose it. " my sister-in-law had the exact same issue on her own Chrysler pacific hybrid just a few months ago, while she was on the freeway and her speed was instantly throttled. They replaced the entire electrical hybrid transmission. This is a known issue with this vehicle and it is going to put my life and my kid's life at risk since the dealership cannot reproduce the error. I even sent a picture of the error message, and they say there's nothing they can do.

56 Electrical System problem

Failure Date: 01/14/2024

Without any prior warning or predisposing symptoms, my vehicle lost all power when I was driving in the carpool lane at 70 miles per hour. I had to "coast" across 5 lanes of freeway and come to stop in the emergency lane. When I applied the brakes I had no power to brakes which made the car skid violently. I could have lost control because I was not expecting that secondary issue. The traction conrtol may have been triggered causing the car to overreact. The dashboard lights and "d" on my gear shifter were all flashing. I turned the car off and allowed it to sit for a few moments. I turned the car on again and nothing happened. I turned it off a second time and it turned on, went into drive and I was able to drive the remaining 5 miles home without incicent. I have already completed the recall notice for this very issue back in Jan 2023. However, even though the dealer states they completed my recall work the upbove described incident happened on 1/14/24 nearly a year after their recall completion.

57 Electrical System problem

Failure Date: 12/13/2023

While driving early in morning on local highway (70mph speed limit), car flashed "service charging system" shut off the engine and power to the vehicle including acceleration, and check engline light illuminated. Thankfully early hours made it possible to drift to side of road to put car in park. Engine light illuminated dash and dash flashed "shift to p to start. " car would not shut off after pressing the start button nor depressing the break either (hazards were engaged at this point). Hazards had to be shut off in order to completely shut off the vehicle to restart it. Dangerous on major highway with no lights or hazards on side of road. 25 degrees outside. This is the second time this has occurred to this vehicle. The last time occurred on 1/20/2023 the exact same way shutting off power and engine of the car on the same local highway with similar cold temperature (always issues with this car in the cold, hybrid battery system fails in cold below 40 or temperatures higher than 90). Last time a grounding issue was found in the transmission and was replaced. I will be contacting the dealership for repair today will update if it is still grounding issues or something new causing same problem. As I made in my last NHTSA report in January on this vehicle, the fact this car shuts down while in motion and you have no control over the car is dangerous and can cost people their lives. As a hybrid system, the van should automatically switch to gas only and bypass the hybrid charging system to continue functioning as any car would. By shutting down the engine and everything you are jeopardizing the lives of everyone on the roads. Both incidents of mine occurred on a highway at high speeds. I am just thankful I was not on a bridge at the time it failed as it would have caused an accident. I heard nothing about or from my last NHTSA report. Please for the safety of everyone look into these hybrids. Look into this car history and you'll see the constant repairs it has had.

58 Electrical System problem

Failure Date: 12/10/2023

January 2023 the car was at the dealer for two months for the battery heater. The car was loosing coolant as the battery heater was malfunctioning. The car was at the dealers for 2 months for the repairs to be completed. December of 2023 the car had “stop safely — vehicle will shut off soon”. We pulled off the freeway in a confused state and the car shut off. We called Chrysler who said to have the vehicle towed or driven at our own risk to a dealer. But had no input if the vehicle was actually having a problem or just a sensor. The vehicle was towed and now has been at the dealer for 3 months with no remedy. They say a new transmission is on backorder but not approved by chrystler.

59 Electrical System problem

Failure Date: 12/04/2023

The contact owns a 2021 Chrysler Pacifica. The contact stated that after parking the vehicle and shifting to park(p), the contact attempted to turn off the vehicle however, the engine remained running. The contact stated that the failure was intermittent however, on one occasion, the engine remained running for almost 2-hours after pressing the start/stop button. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness behind the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

60 Electrical System problem

Failure Date: 11/29/2023

My new 2021 Chrysler Pacifica hybrid minivan was repaired under the 03a recall on 3/2023. It had another loss of motive power, the same issue that was supposed to be fixed under the 03a recall. The car warned me that it would shutoff soon in the visual display and to move to a safe area. It did shut down immediately. I attempted to restart it several times. After many times it did start and the transmission light remained illuminated. I was driving on the highway at the time and blocking traffic. It's unsafe for the car to shut off randomly. This is unacceptable and unsafe. I paid for a brand new, safe, functioning car. This is a serious problem and is dangerous for my family. I feel unsafe driving a car that will shut off at random times. This has already been repaired once and remains a problem. I need a solution.

61 Electrical System problem

Failure Date: 11/15/2023

While driving 70 mph on the highway with my three children in the car, my engine suddenly and without warning, shut off. I had to coast over to the shoulder and wait for help. The dash displayed the warning "service charging system" and would not let me put the car in drive. I was very lucky that there weren't any cars around me when my acceleration suddenly stopped so I was able to get over on the highway. The car stalled in an unsafe place and left my children and me at risk of being hit from behind while waiting for help. I got the car to the dealer and they have informed me that this was caused by total transmission failure. This was a highly unsafe situation and it could have ended much worse for my family, and those in vehicles around us!.

62 Electrical System problem

Failure Date: 10/16/2023

Chrysler recall 03a is installed on my Pacifica hybrid. Since then, the past two times the van has been driven at highway speed, it has suddenly notified me that vehicle shutdown is imminenent and put the vehicle into limp mode. In both cases, turning the car off and on again allowed normal operation, with the check engine light locked in. The first time the code was p0a43, to be determined what the code is for this most recent event.

63 Electrical System problem

Failure Date: 10/09/2023

Front park sensor will intermittently go off like it is detecting an object when vehicle is at stopped, but there's no object, went to Chrysler dealership for warranty 7 times, last time dealer service confirm and recreate the problem but can not replace because no fail code as me open case with Chrysler. When park sensor fault read when I was at stop I need to get out of the car to inspect to make sure no object is in the front, this is very unsafe sometime I have get out of the car in the middle on the road.

64 Electrical System problem

Failure Date: 10/06/2023

Was driving at 72-74mph on dallas north tollway on oct 6th. Vehicle is a Chrysler Pacifica hybrid 2021 model - limited plug in hybrid trim. Battery charge was 2% (less than 1 mile range) fuel was 95% showing 395 miles of range left after the battery depletes, the vehicle is supposed to switch over into ice mode (gas engine kicks on) car was running only on electric power and when the battery hit 0%, the car stalled on the highway and showed multiple warning lights service hybrid electric system charge system not available ebd2 engine malfuction transmission temperature automatic transmission fluid overheating check engine light car still had power (power steering and brakes working) but lost all propulsion suddenly luckily I was able to safely pull over on the shoulder turned car off and on and still had same warning lights and car's engine would not start finally waited 15 minutes, disconnected battery (12v) and tried it and now engine started came home and charged battery to 100% (showed 32 miles of range) but now car will never run on electric motors - only via gas engine this is a serious safety issue - I had the same exact problem on my 2018 Pacifica plugin hybrid which was diagnosed as a hcm (hybrid control module) issue. It was the subject of a recall. This is the 2021 model with less than 25,000 miles and its still a major safety concern. Chrysler should immediately address the problem and issue a safety recall car is currently at frisco Chrysler Dodge Jeep ram for the last 7 days waiting to be diagnosed.

65 Electrical System problem

Failure Date: 09/15/2023

There have been several incidents that have to do with the electrical components site, such as the adaptive cruise control not working the lanes assist going off, stating that my hands are on the wheel. When my hands are on the wheel, there have been problems when I go to put it in drive. It'll switch back to park and throw on my parking brake. It has also the auto breaking lights have. Come on, my checken and light has come on. It taking in to the dealership and they found corrosion on some of the wires, replaced them. They also replaced the adaptive adaptive control module. It was supposed to magically fix all my electrical problems. Yet I'm still having electrical problems also my navigation on. A scream down by the cluster cluster. Stays on and doesn't go anywhere. I also have video and pictures and things like that of the situations that have gone on with my van 4 months and nothing has been fixed. I've been told by the dealer and buy a representative from Chrysler. That's my van is fine. There's nothing wrong with that. But clearly there isn't an electrical issue and. And I pretty god. Nothing happens to me or my family or someone else because of it. Also, the radio, when you shut your car off and open the doors to exit your vehicle, the radio is still left playing and should not also the auto break in just comes on. For no reason. It happened on the interstwhen we were merging in the traffic. And there's no reason it should be doing some of the things that it's doing.

66 Electrical System problem

Failure Date: 08/30/2023

This incidet happened on August 30, 10:30am pst. 2021 Chrysler Pacifica plugin hybrid vehicle while parked in the garage catches a fire due to plugin battery. The car was not in charging when incident happened. The car was last used previous dat afternoon around afternoon for a short trip of couple of miles only, and then parked inside the garage. At 9 am in the next day morning I was in the garage, and no smoke identified. At around 10:15am we noticed burning smell inside the house, and when we checked entire house inside and then garage, found garage was filled with smoke, and smoke is coming out of Chrysler Pacifica vehicle. We immediately called 911, and fire department came immediately with in couple of minutes and started working on controlling the smoke and fire inside the car. Fire fighters noticed smoke is coming out of plugin battery, and tried to put out the smoke, they were continuously running water entire day, and could not stop the smoke/fire coming out of the battery. If they stop the water for few minutes, smoke starts again. They have been working on the car to put of smoke entire day, even called Chrysler to understand on how to control the smoke out of the battery, no luck, at around 8pm, they have setup 2 hoses running water from the home to the car continuously, and check the car often to make sure it is under control. I will be checking all the night to make sure it won't caught the fire and cause additional damage to the house. My garage is filled with smoke, and my entire house is also had smoke. It is a nightmare situation for me and my family to experience this, I want to make sure every other family purchased 2021 Chrysler Pacifica plugin vehicle are safe. If we were not home or sleeping in the night, it could have been a much worse situation of losing the family and entire house due to the fire.

67 Electrical System problem

Failure Date: 08/20/2023

The most concerning and potentially dangerous issue I’m continuing to have with this vehicle is a random, complete shutdown of all engine/battery power. So far this has only happened while driving at a consistent high-speed on a freeway. A warning comes on the center display that says “stop safely. Vehicle will shut off soon. ” there is still power steering and hazard lights, but zero motor power, neither gas nor electric. I am forced to glide to a stop. If I turn off the ignition, open the door to reset everything, close the door, let the vehicle sit for a minute, when I restart it (so far anyway) everything is back to normal - with the exception of a “check engine” light on the display. This first occurred in April of 2023. I subsequently learned there was a recall on the vehicle for this exact problem. The vehicle was taken to lax Chrysler Dodge Jeep ram where the recall was done, which required a software update. For the next two months there were no issues with this problem. It happened again on June 21st while driving from California to minnesota. It shut down 5 times. After sitting overnight, it did not do it again and I was able to make it to mn. It was taken to ryan Chrysler Jeep Dodge ram in buffalo, mn where the service technician said they were unable to duplicate the problem. Nothing they could do. Sent it home with me. The vehicle shut down again on August 12th. Then 10 more times while driving across kansas on August 20th. You can imagine how harrowing it trying to safely pull to side of the road with dozens of other cars and trucks speeding past, and in one case serving to avoid colliding with me at the last moment. No longer willing to risk an accident, I was forced to ditch the vehicle at a dealership in denver where it currently resides and awaiting a fix. So far no one at any Chrysler dealership has acknowledged the seriousness of this problem. I have documented most shutdowns on video, but am unable to send.

68 Electrical System problem

Failure Date: 07/25/2023

Vehicle thinks it is charging mode when it is not, sitting in a parking lot. Vehicle when attempting to start says 'service charging system' and won't go into drive or even neutral appropriately. Vehicle is stranded otherwise. Under 40,000 miles on vehicle. Online this appears to be a very common problem that Chrysler is yet to adequately address with a recall.

69 Electrical System problem

Failure Date: 07/19/2023

Im not sure if it’s electrical or what but we lock up car and everything is closed and in the morning we come out and the door is open and it’s the back sliding door not sure what to do about it or if it’s broken but having my van completely locked up and then coming out and the door being open is weird and it’s happened multiple times as well as both sliding doors slam shut and don’t stop closing once u click button and gets hands and fingers shut in door when is shouldn’t shut when u put on it or block it.

70 Electrical System problem

Failure Date: 07/13/2023

Recalls 23v-010 and fca campaign z76 was completed on 7/11/23. On 7/13/23 check engine light and turtle warning light (limp mode) was illuminated and vehicle will either not move at all or move only 5mph. This happened without warning and could have left me in a dangerous location in lanes of traffic. Vehicle has only 25,000 miles and is under oem warranty.


Other Electrical System related problems of the 2021 Chrysler Pacifica


☘ Pacifica Service Bulletins
⚑ Pacifica Safety Recalls
☤ Pacifica Defect Investigations