Exterior Lighting Related Problems of the 2023 Chrysler Pacifica

Table 1 shows one common exterior lighting related problems of the 2023 Chrysler Pacifica.

Table 1. Exterior Lighting related problems of Chrysler Pacifica

Problem Category Number of Problems
Exterior Lighting problems
2

Exterior Lighting problem #1

We have a continuing issue with the Pacifica of showing a dashboard warning of "stop safely vehicle will shut off soon''. The power becomes diminished and with a few minutes, all power is lost, including lights, engine, all dash warnings are gone. After sitting on the side of the road for a few minutes, the vehicle will restart like nothing happened. Occurrences shown in order by date, location and mileage. Aug 8, 2024 in gatlinburg, TN with approx 1800 miles. Dealer found error codes relating to hybrid system but could not repair for at least 4 weeks. Advised to continue trip and make an appointment when we return to georgia. Aug 10 on interstate 20 enroute to myrtle beach the issue reoccurred. Aug 16, in for repairs at Chrysler 3206 miles. April 18, back to dealer same issue at 14,145 miles. Extensive repairs performed on hybrid system. April 24 with 14,303, same issue. Received vehicle back on June 20, 2025. July 19, another occurrence with 15,645. This time the vehicle would not shut down by the fob but would not function at all, though the dash stated put vehicle in park, but it was in park. . Ackerman towing of macon, GA attempted to tow vehicle, but the parking brake would not release nor would the transmission shift into neutral. After 3 hours, vehicle finally shut down and restarted. Back to Chrysler. Received vehicle back Aug 13. They could not find a problem. Sept 19 enroute to va beach. Same issue at 17,750 miles on i95 outside of lumberton, nc. Restarted after a few minutes. Continued trip. I feel this problem of shutting down is a death trap. Losing all power including outside lights could easily become catastrophic, especially if it happened after dark. Chrysler is aware and seems to be unable to find a remedy. I have more info, but out of characters to relay more. Info below relates to last occurence.

Exterior Lighting problem #2

While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. We are lucky we were not plowed into by another car while this all was happening, or while we were waiting by the road. This issue is directly related to an apparent known issue on these cars, but not known to us.


Exterior Lighting related problems in other Chrysler Pacifica model year vehicles:



Pacifica Service Bulletins
Pacifica Safety Recalls
Pacifica Defect Investigations