Table 1 shows one common service brakes related problems of the 2024 Chrysler Pacifica.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
I started to brake on peck road. I turned into my driveway and as I started to come to a complete stop, the brake pedal went to the floor and the brakes did not engage and I went over a landscape wall. I have a video of the event from my ring camera. I went on-line and noticed that other Pacifica owners have had an issue similar to this one.
Adaptive cruise control slammed on brakes at least five times when nothing there in front or on the sides. First time I ended up with whiplash…now I hear it start to stop and I override system by speeding up. It also sometimes gets so close to car in front without braking so I have to manually brake. I’m concerned about being rear-ended if it slams on brakes for no reason. Five times there were no deer, people, etc.
Dash reads stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes for a second. No acceleration or ability to stop safely have to just role and pray.
On a brand new vehicle with less than a few hundred miles, the electronic parking brake engaged and would not disengage until the battery was disconnected. This left an error code and the dealership replaced brake actuator. Then, the safehold feature started to randomly activate when vehicle started to move from a stop light or stop sign. An error message would display on the screen, the vehicle shifted itself into park and activated the parking brake. The message indicated the vehicle had to be turned off and restarted. After restarting, the parking brake would disengage and the transmission could be shifted back into drive. This happened in the middle of traffic. This did not leave any kind of computer error code and therefore the dealership was not able to address it. Separately, the parking brake would refuse to disengage after repeated attempts, again without an error code, and the dealership was not able to address it. The vehicle has currently been under inspection for over forty days in total, and over twenty days since the last incident. The "safehold" safety feature is an accident waiting to happen.