Table 1 shows one common other fuel system related problems of the 2017 Chrysler Pacifica Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
On three seperate occasions over the past five months, I have encountered the same issue. While driving between 75-80mph on the highway with 32-44% life on the hybrid battery, the vehicle has shut off the engine. A message comes up on the cluster that I must put the vehicle in park to drive. The accelerator does nothing and power steering is lost. I must coast off the highway. Once parked, the vehicle is in a state that cannot be turned on/off. The vehicle start button shows that the vehicle is on, but the engine is still off. All other electronics in car like stereo and bluetooth work as the center touchscreen remains active. Touching the start button makes this flicker to off, but it immediately returns to this state. My vehicle has been at the Chrysler dealer twice already and currently is there for a third time to resolve this issue, but they have no solution. This is deadly!.
On Friday, 7/12, while my wife, traci miller along with my 5 children, were sitting at a stoplight in olathe, KS near the intersection of 119th and blackbob , she noticed smoke coming from under the hood. As the light turned green and she accelerated forward, turning west onto 119th st. Within seconds of the the light turning green, flames were noticed coming from the underside of the front passenger section of the car. My wife quickly pulled to the side of 119th st, about 50 yards to the west of the intersection with blackbob. She proceeded to help all 5 kids from the vehicle and as they were running away, the vehicle exploded into a fireball. The total time from her seeing smoke to the fireball was less about 4 minutes.
While driving to work in the morning on 19-Feb-2019, the mil check engine lamp illuminated as well as the "red turtle" limp mode indicator and a dashboard message stating "vehicle speed may be limited. " this happened while driving on local surface streets about one mile from my place of work. I had just turned off a 45 mph main street onto a 35 mph side street. The gas engine in my phev hybrid vehicle stopped working but could still operate at normal speed in all-electric mode. I got to work and plugged my phev van into a chargepoint evse to recharge. At lunch, I ran some errands and noticed that the gas engine still would not operate under any conditions, which is very rare during the harsh, cold weather we were having at the time in the chicago area. After returning to work, I made a service appointment at my local dealership for that evening. On my drive to the dealership after work, the all-electric motor also failed and stopped working about two miles from the dealership. This happened on a 35 mph main street, and I was driving straight down the road at the time. I shut the vehicle off and restarted it and was able to move about 100 feet before it shut down again. I was able to repeat this process 2-3 times in order to turn my vehicle off onto a side street so that I was not impeding traffic on the main thoroughfare. I had my phev van towed to the dealership that evening. It has now been at the dealership for repair for 49 days, and they still cannot determine what caused the loss of power and forward motion.
While driving, I experienced a sudden loss of power. The vehicle put itself into a low-speed mode (aka "turtle mode") and then would no longer accelerate at all. It has been determined that an entirely new transmission is required.