Vehicle Speed Control Problems of Chrysler Pacifica Hybrid

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in hybrid mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. The vehicle was taken to a local dealer and remained with the dealer for further diagnostic tests and repair; however, the cause of the failure remained unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

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While driving on the highway going 70 going home after work the vehicle suddenly lost all ability to accelerate. I still had power, but the dash told me to press the break to start the car. I managed to coast off the bridge I was on thankfully and pulled off the side of the road. The car was stuck in park. I tried turning it off but it would only shut off for 2 seconds and immediately turn back on with the same problem. The vehicle was immobilized in park and would not shut off. The engine light stayed on the whole time. I had to call a tow to get home. The tow truck driver was able turn the car off and the car was drivable again but the engine light remained on. The vehicle is a 2018 with 5609 miles on it and have only owned it for 3 months.

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My brand new 2018 Chrysler Pacifica Hybrid which I got on July 4th 2018 shuts off last week on a highway while I was driving from raleigh to charlotte about 70 miles/hr. With lot of difficulty we were able to pull over. I stopped the car and restarted the car, the car behaved normal but with malfunction indicator in my dash. Dealer is saying there was buggy software installed on July 3rd 2018 as a part of some u73 recall. Our family is very scared to sit in the car again. They are saying 2 parts damaged in car due to the buggy software patch applied, pcm codes p0420, p0430 - catalytic converter efficiency failure (both). Chrysler customer care says no issue with software, dealer is saying it's software bug caused the issue. I am confused now whom to believe. They said I will get my car in a month (may be). Very unsatisfying and feel very unsafe in this car now. Kindly do the needful.

While driving on a highway with a speed limit of 70 mph, a warning light came on that the battery was conditioning. I was then limited to 45 mph with very little acceleration, and the a/c stopped working. This was repaired, but happened again three weeks later when about to merge onto another highway with a 55 mph speed limit.