Roof And Pillar problems of the 2008 Chrysler Sebring

The contact owns a 2008 Chrysler Sebring convertible hardtop. The contact stated that the folding hardtop would leak abnormally and was out of alignment due to its constant movement to and from the trunk compartment. The vehicle was taken to the dealer nineteen times and they could not repair the leakage issue. The dealer attempted to duplicate the failure but to no avail. The manufacturer would not offer any assistance. The failure mileage was 8,400. The consumer stated the retractable hard top would not come up after being lowered. After waiting overnight it operated in a normal fashion. The vehicle was taken to the dealer and the consumer was informed the problem was a voltage shortage and not an electrical problem. The dealer made the necessary repairs and informed the consumer the problem should be resolved. For two weeks, the top had not been lowered due to rainy weather. The first time the top was lowered, it became stuck in the half way down position. At which time the back half of the vehicle fell towards the ground, bending parts and forcing the mechanism and trunk to be severely out of alignment. According to another dealer, it was more likely caused by the other dealership adjusting the trunk too far away from the latch, which would not allow it to stay locked into place with the added pressure from the top going down. The dealer finally admitted they were unable to fix the problem. The consumer was informed a technical service bulletin had been issued for the mechanism problems. Chrysler agreed to take the vehicle back and replace it with a 2010 model. The consumer stated the 2010 model also leaked. The consumer believed the rubber pieces designed to block leaks from the quarter glass areas did not land in the same spot each time, which explained why the problem was intermittent. Updated evoq 12/29/10.