Alternator/generator/regulator problems of the 2009 Chrysler Sebring

The contact owns a 2009 Chrysler Sebring. While driving 15 mph, the driver side window became inoperable and fell inside the driver side door without warning. The window failed to roll back up. The vehicle was taken to an independent mechanic where it was diagnosed that the window regulator needed to be replaced. The vehicle was repaired. Approximately six weeks later, the passenger side window became inoperable. The vehicle was taken back to an independent mechanic where it was diagnosed that the window regulator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,900.