Three problems related to exterior rearview mirror have been reported for the 1997 Chrysler Town & Country. The most recently reported issues are listed below.
Rearview mirror keeps dislodging from windshield since the car was purchased in 1997. Last incident occurred during a lane change in traffic. Service manager indicated that this is a common problem especially with cars with heavy mirrors (electonics such as a mirrordimmer). Problem also appears to involve other brands. Recall to correct problem before a fatal accident occurs.
Dear NHTSA: the problem is simple. The rearview mirror fell off the windshield because, I assume, the heat of the afternoon. Luckily, it did not occur while I was driving, but happened while the car was parked outdoors. It was a hot and humid day. (in newark, n. J. ) I understand from friends this is becoming something of a regular problem and auto parts stores are now stocked with replacement kits. I went back to my dealer, and there was no problem getting it fixed. There is a problem, however, that it happened to a car that has only been on the road for 2 years 7 months. I've owned cars far longer -- from three to eight years -- and this has never happened before. Beyond the obvious danger of this happening when operating the car, or driving around without a mirror for a day until it gets fixed, I do think that rejecting this as warranty work because the car has been driven more than 36,000 miles is ludicrous. A rearview mirror is obviously an important safety feature and manufacturers should be required to own up if they fall off windshields. I also think you might have to check to see if this is a chronic problem for Chrysler motors. Thank you for your attention to this matter.
Outside rear view mirror.