Brake Disc Rotor problems of the 2002 Chrysler Town & Country

Two problems related to brake disc rotor have been reported for the 2002 Chrysler Town & Country. The most recently reported issues are listed below.

1 Brake Disc Rotor problem

Failure Date: 08/20/2003

Vehicle in service 11/02. At 12,000 miles one rotor replaced under warranty due to brake pulsation. At 15,000 miles brakes squealed when applied at slow speeds (good pads). Light brake pulsation started at 24,000 miles. Rotors turned at 33,350 miles due to heavy brake pulsation in steering wheel. At 35,787 was told both front rotors needed to be replaced as they were warped. Have owned two previous disk brake Chrysler products and had poor performance in reference to pulsating brakes that I have not had from gm or Ford products. Friends that have chrylser vehicles have same brake pulsation problem. Contacted Chrysler customer service and asked to speak to a supervisor and was denied. Chrysler complaint # 11578986. Would not assist at all in resolving issue with brakes.

2 Brake Disc Rotor problem

Failure Date: 06/10/2003

2002 Chrysler t&c lx minivan need new rotors after only 15,000 miles! rotors are warped. Chrysler say not covered under thier highly advertised 7 year warranty. Noise started around 10,000 mile & has gotten worse. Brakes were squeaky since we got the van in Dec of 2001. Our 1999 t&c minivan never needed brakes pads or rotors. My 1992 Honda civic with 200,000 miles has never need new rotors.


Other Service Brakes related problems of the 2002 Chrysler Town & Country



Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations