general problems of the 2002 Chrysler Town & Country

19 problems related to electrical system have been reported for the 2002 Chrysler Town & Country. The most recently reported issues are listed below.

1 Electrical System problem

Failure Date: 11/01/2021

The contact owns a 2002 Chrysler town and country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

2 Electrical System problem

Failure Date: 01/01/2019

Problems w automatic doors. Electrical mechanics cannot find reason why repeated problems w closing back automatic sliding doors. Sometimes they get almost closed and go back. Other times they dont open with fob or button inside car.

3 Electrical System problem

Failure Date: 06/18/2016

N/a.

4 Electrical System problem

Failure Date: 07/19/2015

Car randomly stalls and has no power brakes, steering or control.

5 Electrical System problem

Failure Date: 11/02/2014

Tl- the contact owns a 2002 Chrysler town and country. The contact stated that after opening the rear lift gate using the key fob, it suddenly close independently without warning striking the contact¿s head. The contact attempted to push the lift gate open but it failed to do so. The contact sustained injuries to the head and hand which required medical attention. The vehicle was not taken to an independent mechanic for a diagnosis. The manufacturer had been notified of the failure. The approximate failure mileage was 114,550. Pam.

6 Electrical System problem

Failure Date: 01/12/2011

My heater fan only comes on when I turn the knob to high, the same thing happens to my sisters town and country there must be a defect here because the garage stated that these vehicles are known for that. It is winter and I cannot afford to fix this on my own,and if there is a defect Chrysler should replace the part. It gets cold when I have to turn the knob down, I heard there is a card of some sort behind the glove box. How easy is this problem to fix. Also my rear wiper spring is faulty is there a recall on this.

7 Electrical System problem

Failure Date: 01/07/2011

The contact owns a 2002 Chrysler town and country. The contact stated that when he attempted to reset the vehicle trip computer, he noticed an error message which caused the speedometer to fail. The contact was unable to determine at what speed he was driving. The vehicle was not repaired or diagnosed for the failure. The failure and the current mileage were 48,684. Updated 03/16/11.

8 Electrical System problem

Failure Date: 10/18/2009

2002 Chrysler town and country service tire system soon indication keeps coming on. Then it says "see owners manual". There is little or no information in the owners manual and it does say contact the dealer for service. I called the dealer and talked with the service manager and he said there was nothing they could do and I should check the air in the tires. I have done this numerous times and always find the tire air pressure to be normal. The vehicle is equipped with tire pressure sensors and I also get low pressure warnings in the spring and fall. I am forced to keep 35 pounds of air pressure or more to keep the low pressure warning from coming on.

9 Electrical System problem

Failure Date: 10/16/2009

Component: electrical system my complaint is exactly the same as following complaint. It occurs every time I drive the vehicle. Details: 2002 Chrysler town and country service tire system soon indication keeps coming on. Then it says "see owners manual". There is little or no information in the owners manual and it does say contact the dealer for service. I called the dealer and talked with the service manager and he said there was nothing they could do and I should check the air in the tires. I have done this numerous times and always find the tire air pressure to be normal. The vehicle is equipped with tire pressure sensors and I also get low pressure warnings in the spring and fall. I am forced to keep 35 pounds of air pressure or more to keep the low pressure warning from coming on. Occurrences: 1 injuries: 0.

10 Electrical System problem

Failure Date: 07/11/2008

Several times when trying to start the vehicle the key has refused to turn. After several minutes of banging on the steering wheel and pulling out the key and re-inserting it finally turns. Has happened on several occasions. Started around 65,000 miles now has 73,000 miles.

11 Electrical System problem

Failure Date: 07/01/2007

The van was purchased in March and around July the middle section of the front where the ac unit, radio, controls, etc are located began to stop working properly. The ac will not cut off, instead the air pressure increases and doesn't stop. This has affected my back unit and the heat will not work, which makes it hard to bear with small children. Recently, the cd changer has been messing up and not ejecting cd's or changing. Nothing has been repaired, because it will cost a lot, according to the dealer, to locate the problem.

12 Electrical System problem

Failure Date: 11/22/2006

Vehicle had just entered atlanta georgia on i85 southbound. There was very heavy stop and go traffic. Upon light acceleration, the engine lost power. The engine never stalled. The idle remained smooth. In neutral the engine would accelerate normally. In drive (all gears) and reverse, the engine would accelerate to about 900 rpm and then lose power. We were able to drive along the shoulder at a slow walking pace (a slight incline) until we encountered a disabled vehicle. The van did not have the power to pull into the stop and go traffic. A tow truck was called and the van towed to a dealership for repairs. No check engine light and the engine restarted normally. The engine never ran rough and all the fluids looked good and were at correct levels. The dealership determined that the fuel pump was the problem since they measured the pressure at 40 psi and the specification was 53 psi. The fuel pump and filter was repaired at a cost of $686 plus towing. The powertrain warranty apparently does not cover these items. The replaced parts were not made available to us. After pickup from the dealership the van has intermittently experienced a pronounced hesitation accelerating from a stop. No check engine light. The van duplicated the same failure again on 12/30/06. We had just pulled out from a parking space at a restaurant. Every aspect of the incident was the same even to our proceeding to drive down the shoulder. Except in this case the shoulder was a slight decline. When the van made it to about 5 mph the problem disappeared and the van drove fine for the remaining 95 miles of our trip. The next time that the van was started it went straight to another dealership for repair. The dealership could not find anything wrong with the van but charged a estimate fee and said to bring it back when it was experiencing the problem. There were no trouble codes set for them to diagnose the problem and the van behaved fine during the test drive.

13 Electrical System problem

Failure Date: 10/16/2006

10am, driving at a low rate of speed, slowing to turn left, I suddenly lost power steering and had to manual make the turn (very difficult). The van was also hesitating, like it would stall. I regained full power and power steering after 10 seconds +/-. Noon, same day, accellerating <35mph, uphill, same problem occurred with the exception that after power steering failure, I completely stalled in the road and had to restart the vehicle. Brought to dealership Wednesday. They were unable to find the problem (no code) or duplicate the problem. (also an issue with an intermittent problem with the power side door popping off but not power opening). Both electrical issues have occured since the five star dealership corrected an electrical problem with my power gatelift popping off but not power opening) I have called Chrysler directly about technical service bulletins issued on both items and the advance service information 02-018/NHTSA#10000327 relating to the problem with the power side door and/or liftgate. Even with providing this information, the problem cannot be fixed until they get a "code". I have exhausted my progress with Chrysler in their assistance with the proper diagnosis of the problem so I could pay to have the correct component replaced. My option is to pay $50 per diagnostic check by the dealer regardless of whether the vehicle "codes" the problem and no assurances as to the number of diagnostic checks it may take to produce the "code", so I filed a complaint with Chrysler customer assistance "which is handled in house". When asked what department handles complaints, I was told " Chrysler customer assistance". I clarified that is the same department title as to which I was speaking with, it was explained that customer assistance has many departments, which are not given titles, and that they are not allowed to provide names of whom would be handling the complaint, nor would anyone follow up with me. The circles begins!.

14 Electrical System problem

Failure Date: 09/01/2004

While driving smoke came from the speakers and then the vehicle caught on fire.

15 Electrical System problem

Failure Date: 08/02/2004

Problems with remote entry on 2002 Chrysler town and country. The remote works from as far away as 600+ feet and at times this presents a problem. There have been times when the consumer has come out of the house to get in the car, after it had rained the night before, and found that one of the sliding doors was open and the inside of the vehicle was wet. Similar incidents have occurred while the consumer was shopping. The vehicle was taken to the dealer but they were unable to fix the problem.

16 Electrical System problem

Failure Date: 07/05/2004

On Monday, July 5th 2004, my 2002 Chrysler town and country (2c4gp343x2r556132) erupted in a van fire. My daughter was sitting on the 3rd seat on the left side of the vehicle when she heard noise, saw flames and yelled there was a fire. My family immediately evacuated the vehicle. Nyc fire department, Chrysler fire investigator and auto insurance fire investigator deemed it as an electrical malfunction due to a manufacturer's defect. No recalls have been placed on this issue.

17 Electrical System problem

Failure Date: 08/14/2003

From the almost day one this cars has had electrical problems. Originally the dash lights light up and would not go out for several minutes. Then the fuel pump started to operate poorly. Then a slight hesitation began at idle. Then I noticed a hesitation at about 40 mph when the car was pulling a incline. Then the headlights began to flutter as rpms fluctuated. Then the headlights began to flash violently. A switch was finally replaced and the lights have not had the same problem flashing, but do appear to have some minor flutters in them from time to time. After this, all of the gear selector lights came on at one time. You could not tell what gear the transmission was in. The car also would not hold on a slight incline when stopped for a traffic light or stop sign. When taking your foot off the brake, the car would drift quickly, almost causing an accident. The dealer tate of glen burnie. Md. Said the car was designed to work that way. About October to November time period, the driver's side power sliding door unlocked itself and open about 10-12 inches while the car was in motion at about 25 mph . A door module was replaced to see if that solved the problem. It hasn't open since. But about 3 weeks ago now, the passenger side door started to do the same thing. Both times, there were passengers in the back seats by the doors. Chrysler now refused to fix it for free because it is over the basic warranty, even though it has had multiple electical problems. I am at my wits end. I am now approaching the the fear of the car burning up with my family inside or someone being ejected.

18 Electrical System problem

Failure Date: 07/25/2003

Automatic transmission disengaged while driving. Dealer was unable to duplicate or correct the problem. The service dealer manager verified and experienced these conditions and was unable to correct the problem. Two days after the purchase, the van shuttered at low speed, low rpms in reverse, slipped out of gear when attempting to ascend in grade, the check engine light had come on. Other problems that occurred, were as followed: the brake calipers were squealing which may have been due to sticking, the vehicle leaned to the left, and the right sliding door didn't open from the inside switch.

19 Electrical System problem

Failure Date: 04/15/2003

Left side power sliding door stop functioning.



Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations