Four problems related to side/window air bag have been reported for the 2002 Chrysler Town & Country. The most recently reported issues are listed below.
The contact owns a 2002 Chrysler town and country. While driving 25 mph, the contact heard an explosion and felt a vibration. The contact parked and exited the vehicle. A second explosion occurred and the passenger side air bag exploded. The dashboard was destroyed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 109,000.
The contact owns a 2002 Chrysler town and country. The contact stated that while approaching a parking space, the front passenger side air bag deployed without warning. The dealer was notified, but the situation was escalated to the manufacturer. The manufacturer was then notified and towed the vehicle in for inspection. The manufacturer proceeded to deny assistance with repairing the vehicle. The vehicle was not repaired. The failure and current mileages were 137,000.
The airbag warning light comes on in the 2002 Town & Country limited shortly after starting it and as we drove intermittently. It stayed lit for 5-20 seconds each time. I took vehicle to the dealer to ask the question, and was told the airbag warning light was probably caused by the clock spring. I was told that they were on back order, especially for steering wheels with the radio controls built in which mine had. The parts representative said he could order it but didnt know when it would be in. In addition, I there was a cost for installation as well as the part. I expressed my concern about an airbag misfire or failure to fire, and he said that the airbag deactivated when the light was on, but as long as the light was off it should work fine. Also there shouldn't be any risk of misfire, but he couldnt guarantee it. Is this considered a safety issue, especially since while the light was on the airbag won't fire? should I be charged for such a repair if it was safety related? I just purchased the vehicle from a private owner and just wanted to make sure it was safe since I travel with my family in it.
2002 Chrysler Town & Country ex with supplemental side air bags. The vehicle was in a side impact crash with over $17,000 in damage and the side air bags did not fire.