Hatchback/liftgate problems of the 2003 Chrysler Town & Country

Three problems related to hatchback/liftgate have been reported for the 2003 Chrysler Town & Country. The most recently reported issues are listed below.

1 Hatchback/liftgate problem

Failure Date: 07/10/2004

Rear hatch would lock - but not be secured. Several times, during acceleration, rear hatch would open - exposing occupants to outside - as well as forcing driver to stop vehicle in high speed areas (especially freeway on-ramps). Two previous notifications to the dealership were of no help. Finally fixed end December 2004. Driver's power window failed completely. Two trips to dealership (for what was intermittent at time) gave me a silicone grease that I am still wiping off the window every time that I use. Finally fixed December 2004. Also, experiencing the much mentioned noises from the front end. The power steering noise (dealer says normal) and a crunching / clicking sound that sounds like a bad cv joint or at least a broken suspension piece. Unresolved as of picking up from dealer today. Chrysler service is not very impressive. I have never dealt with a car company that could explain away so many abnormalities as being normal.

2 Hatchback/liftgate problem

Failure Date: 06/21/2004

On 2 separate occasions hatchback popped open by itself. The second time this failure occurred hatch back hit a brick wall in a parking lot. The rear windshield and windshield wipers broke. The dealership was contacted, but didn't provide any assistance.

3 Hatchback/liftgate problem

Failure Date: 02/18/2003

The rear tail gate popped wide open on freeway and the dog jumped out. The dealer mechanican found that the rear latch was latched without the gate closed and there was no warning light on the dash. Cause: incomplete latch release. Pawl switch failure.


Other Structure related problems of the 2003 Chrysler Town & Country



Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations