Side/rear Glass problems of the 2003 Chrysler Town & Country

Five problems related to side/rear glass have been reported for the 2003 Chrysler Town & Country. The most recently reported issues are listed below.

1 Side/rear Glass problem

Failure Date: 03/14/2016

The contact owns a 2003 Chrysler town and country. While driving at an unknown speed, the liftgate window exploded without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the window needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 290,000.

2 Side/rear Glass problem

Failure Date: 12/02/2011

First incident 12/02/2011, approx 10:00am, temperature approx 40 degrees f, located new richmond, OH 45157 - while sitting at stop sign rear window/glass exploded leaving a (approx) 1 foot high by 4 foot wide hole in center of glass. Rear glass was completely cracked/spidered all throughout window. Rear defrost not on. Police called to scene, looked in and around vehicle but not objects found that might have hit the window. Just exploded on its own. No prior replacement as far as we know. Window replaced and paid for by insurance company under comprehensive coverage. Second incident 12/11/2011, 8:00pm, temperature 34 degrees f, located new richmond, OH 45157 - van parked in front of home. Heard a small explosion with glass shattering. Found rear window/glass exploded again almost exactly as it did before. Temperature 34 degrees f. Size of hole is about the same (approx) 1 foot high by 4 foot wide hole in center of window. No objects found around or inside the van that may have struck the rear window/glass. Will contact insurance company in the morning.

3 Side/rear Glass problem

Failure Date: 04/01/2006

While driving approx. 40 miles an hour, the drivers side rear vent window in my 2003 Chrysler Town & Country exploded all by itself into the van leaving broken pieces of glass all over three small children buckled into car seats. None of the windows were open at the time and there was not a major temp. Change. There was no evidence of anything hitting the window from either the inside or the outside. There were no previous cracks in the window. Luckily, all of my children were ok. I reported this to my local Chrysler dealership and to the daimler Chrysler corp. I see that there are several complaints for this serious problem reported here with NHTSA. Someone needs to do something about this before a child or a person is critically injured.

4 Side/rear Glass problem

Failure Date: 05/27/2005

Dt: 2003 Chrysler town and country ex. Shortly after purchasing the vehicle the consumer took it back to the dealer because the drivers side rear window did not seal correctly. When passenger's rode in the back seat the could hear whistling noise. The salesman pushed in on the window and thought this fixed the problem. There is 60000 miles on the vehicle now. On memorial day weekend that rear window blew out while the consumer was driving 75 mph. The vehicle was taken back to the dealer but they will only repair it at the consumer's expense, $200. 00. The service department has spoken with warranty through Chrysler, and they denied this claim because of the mileage on the vehicle.

5 Side/rear Glass problem

Failure Date: 03/08/2003

My 2003 town and country limited minivan recently had a window blow out on the passenger sliding door. The incident happened while driving down the highway and resembled a tear about a third of the way up the window. It did not resemble an external damage sight and seemed to look as if the window ripped open for some reason. The initial 'tear' was about a foot long and expanded through out the entire window from there. I was quickly referred to my insurance carrier by the dealership. I was on my way there and was less then a mile from them when this occurred.


Other Visibility related problems of the 2003 Chrysler Town & Country



Town & Country Service Bulletins
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Town & Country Defect Investigations