Spare Tire problems of the 2003 Chrysler Town & Country

I had a spare tire carrier not lower the spare tire down on my 2003 Chrysler towne and country, when I was stuck on a country road where there was no houses for miles and there was no cell service available. I was stuck with my 2 very young and severely autistic children and unable to get assistance. After pulling and tugging on the spare tire for an hour as to try and get it to release in the dangerous situation I was in, the spare tire dropped without any warning and just missed hitting me in the head. I was then able to change the flat tire and travel back home. I have been trying to get a replacement spare tire carrier from Chrysler since it was ordered on 10/19/09. Each month they keep telling me it is scheduled for release in another month. The last date they told me for a release date was 12/14/09. When I called for a status today, 12/15/09, I was told it was pushed back for release on 1/27/10. . Read more...

The contact owns a 2003 Chrysler town and country. The vehicle has goodyear viva tires, size p215/65r16. While driving 45 mph, the front driver's side tire suddenly blew out without warning. The tire was immediately replaced with the same make and model tire. Three months later, the driver noticed that the rear driver's side tire had multiple cracks in the sidewall that caused the tire to lose all of its air and flatten. He placed a spare tire on the vehicle and believed that there was a defect in order for the failure to occur in that short amount of time. The failure mileage was 120,000 and current mileage was 130,000.