Four problems related to steering rack and pinion have been reported for the 2004 Chrysler Town & Country. The most recently reported issues are listed below.
My 2004 Chrysler town and country is having steering problems. The dealer put a new rack and pinion in it July 5, 2007. We bought it on July 6, 2007. It had 42,729 miles on it. By July 30, 2007 two bolts fell out of said unit, and the other bolt was halfway out also. The dealer replaced the missing ones with used bolts from another van, and did an alignment. I picked it up late evening on July 31, 2007. By mid-day August 3, 2007 the bolts were so loose that my mechanic could spin them with his fingers. He tightened them, and it took two full turns with a torque wrench. Now it's August 6, 2007 and my steering is loose again. Nobody can explain why the bolts keep coming loose.
Groaning sound was coming from the vehicle when steering, clunking sound was coming from the vehicle when going over bumps in the road. Dealer diagnosed groaning sound as leaking/bad steering rack and said it must be replaced, which was very costly. Dealer diagnosed clunking sound as bad sway bar links and bushings, which they replaced. Filing complaint because those items shouldn't go bad after only 3 years of normal use.
Consumer 2004 Chrysler town and country ball sockets were loose, rack and pinion was leaking red and pink fluid. The bushings had worn out, which was due to the rattle the consumer was hearing from the front of the vehicle.
The contact owns a 2004 Chrysler town and country. The contact states there is a steering problem . All the dealership that he has taken vehicle to have replaced the rack and pinion. One of the dealership replaced the pump, rack, pinion, and the hoses. But problem recurred. The steering vibrates the entire car when turning. Chrysler tried to repair the car four times. The first time dealer said it was normal,. Second time they said it was not normal, and they replaced the rack and pinion. Chrysler told contact to put a 2005 rack and pinion in the vehicle, but it did not fit. They had to go back and put a 2004 but that still did not solve the problem. One week later, they replaced the power steering pump, and still it did not take care of the problem. The zone manager told contact to take the car to another dealership. Car was kept for one week and all they did was replace rack and pinion. However, problem recurred. . One of the dealership planned to advise contact of the lemon law. But they have not contacted him yet. Dealership told him that if someone wanted to fix vehicle to tell him to do so because they had another vehicle. The dealership told him to put a smaller power steering pulley which would increase the speed of the pump which would, in turn, increase the pressure of the pump because the pressure was slow.