Three problems related to brakes failed have been reported for the 2007 Chrysler Town & Country. The most recently reported issues are listed below.
This is being filed for someone else of norwalk, CT, who drives a van adapted for her to drive from the wheelchair. On September 2, 2011, she hit the back of a Honda civic on connecticut Ave in norwalk, CT when her servo gas/brake system failed. This system is equipped with a backup brake for this type of emergency but the backup brake was not working. She had no indication that the backup brake was not working before she started to drive. The manufacture of the electric servo gas/brake system is automotive innovations, 4 first street, p. O. Box 474, bridgewater, MA 02324-0474, tel: (508) 697 8324. Jim sanders, owner of automotive innovations, claims that it is a maintenance issue. I believe that the system should warn the user if the backup brake is not working before they start driving. I am the engineer who inspected the gas/brake system after the accident and it is my info below.
On the Chrysler Town & Country( I have a 2007) the brakes are under sized and need to be replaced ever 10,000 miles. My concern is that someone won't realize they need to replace the brakes and be in an accident. Hopefully no one will be injured if the brakes fail.
The contact owns a 2007 Chrysler town and country. The contact stated that the brakes in her vehicle were defective. She took the vehicle to the dealer on numerous occasions and had the brakes repaired 11 times. The brakes would grind and failed to function to their full capacity when attempting to stop the vehicle. It felt as if the brakes would fail completely. The contact filed two complaints with the manufacturer, but they did not assist any further. The current mileage was approximately 38,250 and failure mileage was 9,516.