Hatchback/liftgate problems of the 2010 Chrysler Town & Country

The contact owns a 2010 Chrysler town and country. The contact stated the automatic rear liftgate would release in an open position without intent. The failure occurred three times. The vehicle was taken to an authorized dealer where the key fob was replaced; however, the failure persisted. The manufacturer was not made aware of the problem. The approximate failure mileage was 36,000. The VIN was unavailable.

The contact owns a 2010 Chrysler town and country. The contact stated that the rear liftgate would automatically close without any warning. The dealer was contacted and they advised him that the vehicle was not designed to close without a warning sound. The manufacturer was contacted and offered no assistance. The vehicle was not repaired. The failure mileage was unavailable. Updated 10/21/11.

The contact owns a 2010 Chrysler town and country. While the vehicle was parked, the contact activated the rear lift gate with the keyless entry; the lift gate door opened stricking her in the face to the point of unconsciousness. The contact sustained injury to the nose and forehead, and suffered severe headaches. The contact stated the lift gate should have an alert alarm feature that announces the lift gate opening. The vehicle was taken to an authorized dealer where the they informed that the 2010 model year vehicle was not equipped with a warning tone feature. The failure mileage was 800.