Tire Related Problems of the 2011 Chrysler Town & Country

Tire problem

The contact owns a 2011 Chrysler town and country with michelin green x radial x tires, line size p225/65r17, dot number: m33t00kx3111. The contact stated that the rear passenger side tire exploded when she slightly crashed into the curb while in reverse at 5 mph. The contact stated that the failure was the second occurrence with the tires. The vehicle was taken to the dealer who replaced the first tire. The tire was replaced. The dealer was informed of the initial failure but not the most recent. The manufacturer was notified of the failure who advised that they needed to speak with the dealer. The contact filed a claim (claim number: 21378042) but no further assistance was offered. The failure mileage was 535 and the current mileage was 586. The failure mileage of the tire was 40.