Two problems related to headlights have been reported for the 2011 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chrysler Town & Country based on all problems reported for the 2011 Town & Country.
We noticed on 12/28/2014, and currently still have, beads of water built up on the inside of one of the two plastic headlight lenses. This could be detrimental to being seen at night. Could the water also cause an electrical short which would disable the headlights?.
We purchased this 2011 Chrysler town and country as a new vehicle in Jan. Of 2012. Since the purchase there have been 5 incidents where the van has lost all electrical power making clicking noises, and leaving us stranded. The final incident happened on Dec. 26,2014 while traveling in the mountains of north carolina. It was 10:30 pm, no street lights and nothing but steep terrain on the sides. The vehicle completely shut down and was making the clicking noises. The power steering was lost, headlights off and all other electrical functions were unavailable. Once in complete darkness we noticed we had shifted into the oncoming lane of traffic. We noticed headlights coming at us in the distance, luckily quick thinking and use of a flashlight we were able to warn the oncoming vehicle of our position in their lane. They stopped in front of our vehicle and turned on their hazards to provide warning for other vehicles. Being that we were in imminent danger, I had to disconnect the battery and let the system reset. After taking it to the dealership they once again said they could not find a problem. The dealership only stated, " have it towed in when it happens". Being that the last 2 times this happened we were left stranded in traffic, during late hours with absolutely no electrical power and my children in the car, it was impossible to wait to be towed in. They were unsafe situations that potentially had fatal results. I had to make the best decision at the time to protect my family. I am beyond frustrated with Chrysler for allowing me to leave the shop every time with no solution to the problem. My kids are afraid to get in van for fear of breaking down yet again. Five incidents with no resolution, no one knows how to fix the problem! a recurrent problem that can happen at any point- while on a highway or getting through a busy intersection.