Brake Disc Pads problems of the 2012 Chrysler Town & Country

While traveling in the midwest, cleveland, ohio, my check engine light came on while driving. I tried waiting a couple of gas tanks to see if it would turn off automatically. It did not. I was scheduled to leave cleveland, ohio and drive back to mobile, alabama with my grandson and daughter the weekend of Dec. 10, 2015, I felt it was prudent to have the van looked at for the check engine light problem. I took the van into washington and lee service on Dec. 8, 2015. They diagnosed the problem as a fouled ignition coil, and replaced the coil, all the spark plugs and a gasket. I retrieved my car on Dec. 10, 2015 in the early afternoon. That same evening, the check engine light came back on, so I returned the van to them. I received a call midafternoon that I needed to take the car to a dealer for service, which is when I found out about the service bulletin regarding the engine. I dropped the car off at deacon¿s Chrysler Jeep in cleveland, ohio on December 10, 2015 and picked it up on December 14, 2015 at approx. 6 pm. This necessitated finding a hotel room for the duration. In addition, I needed to secure transportation. I picked up the car too late to leave that day and had to stay until the morning of Dec. 15, 2015. Upon returning to mobile, alabama, the van began t shudder and shake when braking. This has happened before and our mechanic performed the repairs. My husband decided to check on the NHTSA site to see if there were any other defects in the van that consumers were not notified of. We took the van to the autonation Chrysler Dodge, where we originally purchased the vehicle. The dealer determined that the repair did not fall under the service bulletin. I dispute that, the service bulletin specifically states that the front rotor and pads are part of the problem.

Grinding coming from rear wheels. Attempted to remove wheel on passenger side 1 lug nut broke. Dealership claimed to attempted to remove by drilling it out, but claimed couldn't because heat had been applied. I never took it anywhere nor applied heat. Took it some where to have taken off. Turns out I had to replaced rear brake pads and rotors. Funny how theres a hub issue on some town and country but not mine. They didn't think the lug nut was a defect. I've never seen one break where the cover of the lug not tears off. Then the sides of the lug break off leaving the base of the lug. After driving the van prior to replacement of parts you could feel the heat coming off of the wheels. Possibly, could that have been the heat that caused the lug not to be able to have been drilled out like the dealership attempted. After several searches of the internet I have seen that I am not the only one unhappy with all of the other issues with this Chrysler product or the dealerships selling them.

At only 20087 miles had to have rear brake pads replaced and rotors turned poor quality materials must have been used to require this service at this low mileage have had several other vehicles over the years and those brakes lasted atleast 40000 miles.