One problem related to power window has been reported for the 2012 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chrysler Town & Country based on all problems reported for the 2012 Town & Country.
Sub: p25nhtsa 14v-234 rear quarter vent window switch we received a safety recall notice a few months ago that stated, ?Chrysler has detected that a defect, which relates to motor vehicle safety, exists in some 2010 through 2014 model year Dodge grand caravan and Chrysler Town & Country vehicles. ? my vehicle falls within the scope of this problem. We contacted arrigo of west palm beach on April 9, 2015 to schedule an appointment to get the vehicle repaired and was informed that ?the part was on backorder and I would be contacted when the part came in. ? it has been five months now and they have still not received the required parts as of September 1, 2015. As stated in the safety recall letter, if the dealer fails or is unable to remedy this defect without charge and with in a reasonable time, I may submit a written complaint to the administrator, national traffic safety administration. ? we do not understand why it has taken five months or possibly longer for a dealer to receive a safety recall part, so that this safety hazard may be repaired as well as my peace of mind. The problem as stated, ?the rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. An overheated rear quarter vent window switch may cause a burning odor, smoke, or a driver's door fire without warning. ? I am very concerned for my family's safety because we live in florida and it is very moist here especially during hurricane season. The longer it takes to receive the correct part and fix this issue creates higher safety risk for my family. Thank you for your time and please help us resolve this issue promptly.